Minimum Associate Degree or coursework in Business Administration, Human Resources, or a related field., 1-2 years of experience in high-volume recruitment preferred., Experience in a call center environment is required., Proficiency in MS Office, Google Suite, and social media platforms. .
Key responsibilities:
Source and fill open positions using job boards, social media, and networking.
Meet daily and weekly recruitment targets in a fast-paced environment.
Consult with leadership to understand job profiles and carry out targeted recruiting campaigns.
Conduct interviews and host job fairs while reporting on recruiting activities.
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ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics.ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
Ibex is seeking a resourceful, energetic and articulate Recruiter who will be part of a high performing Talent Acquisition team responsible for sourcing, screening, assessing, interviewing and hiring the right talent for high-volume agent recruitment needs across various lines of businesses and hiring profiles within IBEX. The ideal Recruiter executes recruitment strategies daily, including but not limited to brand advocacy, advertising, community partnerships and social networking. The Recruiter also partners with Recruiting manager to facilitate large-scale recruitment activities.
Responsibilities
Utilize job boards, social media, networking and internal recruiting tools to source and fill open positions with highly qualified talent.
Employ strategies to meet daily and weekly recruitment targets in a fast pace, dynamic environment
Ensure alignment of recruiting activities with business goals, process compliance and hiring objectives.
Consult with leadership, operations and training teams to understand job profiles and hiring expectations to carry out targeted recruiting campaigns.
Review and screen resumes.
Conduct phone, in person or video conference interviews.
Host job fairs and informational sessions.
Report daily on the recruiting activities, challenges and strategies.
Qualifications
Must be at least 18 years of age.
Minimum Associate Degree or College Coursework in Business Administration, Human Resources, or a related field is required.
1-2 years of experience with high volume recruitment preferred
Experience in a call center environment is required.
Experience with icims or similar applicant tracking system is a plus
Must possess technical aptitude including proficiency in using MS Office suite, Google Suite, social media platforms and teleconferencing applications
Skills And Abilities
Must have well-developed applicant sourcing, screening and behavioral interviewing skills.
Ability to make sound screening and hiring decisions, independently.
Comfortable speaking to large groups.
Strong attention to detail.
Focused and proactive approach to work tasks.
Strong interpersonal and relationship building skills.
Professional communication style, presentation and solid business acumen.
Ability to maintain a high sense of urgency without sacrificing accuracy and details.
Acts with high integrity, including handling confidential and sensitive information.
Demonstrated organization skills. Must be comfortable multi-tasking and prioritizing within a high-volume, fast-paced environment.
Must be a team player who is flexible and able to work from any location and outside of regular work schedule
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.