Technical Program Manager - Enterprise Solutions

At Qu you’ll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down to earth, trail blazin’ folks who value innovation.

While mostly virtual, we collaborate closely to produce leading-edge software solutions much needed in the restaurant industry.

Qu is seeking a proactive and detail-oriented Technical Program Manager - Enterprise Solutions to lead and coordinate complex technical initiatives that support key enterprise clients. This role is essential to the execution of mission-critical programs, ranging from the rollout of Qu-native ordering infrastructure to enabling accurate and trusted enterprise data systems. You'll be the connective tissue between engineering, product, and client-facing teams, ensuring seamless execution across highly visible strategic projects.

At Qu You Will

• Lead program planning and execution for enterprise-focused engineering initiatives, including order platform transitions and data pipeline enhancements.
• Own the day-to-day program operations across cross-functional teams, aligning timelines, deliverables, and stakeholder expectations.
• Serve as the primary coordination point across Qu Engineering, Product, Implementation, and external partner teams (e.g., data and analytics partners).
• Support pilot deployments and phased rollouts, managing dependencies, risks, and resource planning across engineering and operations teams.
• Establish program-level reporting and dashboard visibility to communicate status, risks, and outcomes to internal and external stakeholders.
• Drive structured issue resolution processes, ensuring critical issues (e.g., ordering exceptions, data discrepancies) are triaged and resolved effectively.
• Facilitate regular check-ins, planning sessions, and feedback loops across internal and client-facing teams.
• Champion documentation and operational rigor to ensure repeatable success as projects scale.
  
  

What We're Looking For

• 5+ years of experience in program or project management, ideally in a SaaS, platform, or enterprise software setting.
• Proven ability to coordinate complex technical initiatives across multiple teams and time zones.
• Strong understanding of agile delivery processes and tools (Jira, Confluence, etc.).
• Experience in stakeholder management, with a clear and confident communication style across technical and non-technical audiences.
• Familiarity with backend platform development, APIs, or enterprise data systems is a strong plus.
• Comfort operating in dynamic environments with shifting priorities and tight timelines.
• Highly organized, process-driven, and proactive in identifying and managing risks.
• Bonus: experience in restaurant tech, POS platforms, or enterprise integration programs.
  
  

Preferred Technical Skills/Knowledge

• API Design & Integration: RESTful APIs, OpenAPI/Swagger, webhook-based architectures
• Cloud Platforms & Infra: AWS (EC2, Lambda, S3, CloudWatch), GCP
• Data & Reporting Pipelines: SQL, ETL tools, basic data modeling concepts
• DevOps & Monitoring: Azure DevOps, Sentry, Kibana, etc.
• POS / Ordering Systems: Experience with POS software systems, menu management, DSP integrations (DoorDash, Uber Eats, OLO, etc.)
  
  

The Pay Range For This Role Is

100,000 - 120,000 USD per year (Remote (United States))