Director of Corporate Accounts, Specialty Pharmacy

Job Description

The candidate will assume daily responsibility for management of the SP accounts, inclusive of national and retail chains and long-term care accounts, to address contracting, product fulfillment, maintain the evolving SP channel strategy for promoted and pipeline products. The individual will be responsible for managing all aspects of the customer’s business from tracking the supply chain, contract compliance, data integrity and communicating fulfillment performance to relevant stakeholders. The individual will report into the Sr. Director of and Corporate Accounts, and work closely with Managed Markets, Field Sales, Field Reimbursement Mangers, Patient Services and Commercial Operations and Analytics.

Responsibilities

Key Responsibilities:

• Manage Alkermes SP team’s implementation of distribution and services contracting with assigned customers to achieve maximum market penetration of Alkermes products, contract compliance and timely product fulfillment. Classes of trade include primarily specialty pharmacies and other emerging accounts
• Develop relationships with new specialty pharmacies, psychiatric long-term care (LTC) and retail chains to understand capabilities. Build awareness of Alkermes products and fulfillment requirements with assigned customers. Maintain understanding of specialty pharmacy fulfillment processes and pharmacy contractual relationships with payers
• Analyze specialty pharmacy fulfillment performance and reroutes for specific payers. Recommend pharmacies that can provide the highest fulfillment performance for specific payers
• Ensure adequate data flows and data integrity between Alkermes analytics and contracted pharmacy entities to ensure accurate information and timeliness
• Develop reports based upon available data for internal and external stakeholders
  
  

Qualifications

Minimum Education & Experience Requirements:

• Bachelor’s degree required. Master’s degree, PharmD, or MBA preferred
• 12+ year of professional experience
• Driver's license must be in good standing
• Must be able to demonstrate or secure appropriate credentialing, as may be required by healthcare providers for physical access to their facilities
  
  

Preferred Skill and Knowledge Qualifications:

• 10+ years of contracting, sales, and distribution & supply chain management experience in a pharmaceutical / biotech company
• Strong analytical skills with proven ability to effectively analyze data to determine trends and inform strategy
• Understanding of the current healthcare landscape, compliant manufacturer practices surrounding promotion, product distribution, and product fulfillment
• Excellent verbal and written communication skills
• Proficient in Microsoft Excel, Word, Visio and PowerPoint
• Ability to lead a team and work collaboratively with cross-functional teams
• Strong customer relationship, analytical, strategic influencing skills and contract creation / negotiation
• Demonstrated leadership and management skills
• Experience with specialty injectables preferred
• Prior experience working with national and regional specialty pharmacies
• Existing relationships with national SPs preferred (e.g., CVS, Optum, Walgreens, Genoa)
• Strong understanding of SP metrics and working with a HUB team (ie: Time to fill, fulfillment rate)
• Ability to manage 50% domestic travel
  
  

Personal Attributes Needed

• Ability to resolve product fulfillment issues or challenges
• Demonstrated ability to develop effective / collaborative working relationships with Field teams, Brand teams and home office functions
• Ability to understand business requirements, propose solutions, gain alignment and execute
• Ability to present complex and disparate data in a clear and concise manner
• Ability to work with multiple customers simultaneously
• Ability to learn and work autonomously
  
  

Travel Requirements:

• Ability to manage 50% domestic travel
  
  

About Us

Why join Team Alkermes?

Alkermes applies its deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A fully-integrated, global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we are committed to pursuing great science, driven by deep compassion to make a real impact in the lives of patients. Alkermes has a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia and bipolar I disorder, and a pipeline of clinical and preclinical candidates in development for various neurological disorders, including narcolepsy.

Beyond our important mission of developing medicines to address unmet patient needs, we actively seek to foster a culture of diversity, inclusion and belonging throughout our business. We strive to ensure that all voices are respected and valued, recognizing that our diversity of thought, background and perspective makes us stronger. We are proud to have been recognized as an employer of choice by many national organizations, including being certified as a Great Place to Work in the U.S. in 2024, honored as a Healthiest Employer in both Ohio and Massachusetts in 2023, a Best Place for Working Parents in 2023, and to have received the Bell Seal at the Platinum level for Workplace Mental Health by Mental Health America for three consecutive years (2021-2023).

Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer.