Offer summary

Qualifications:

Four to six years of related experience or a bachelor's degree in a relevant field., Experience handling property and casualty large losses., State licensing for CAT duty in southern states is required., Ability to work legally in the United States without visa sponsorship..

Key responsibilities:

Investigate and evaluate complex property claims to determine company liability.

Deliver superior customer service to policyholders and agents, ensuring timely resolution of claims.

Conduct in-depth interviews and scene inspections, and attend settlement conferences or trials.

Manage and conclude claims, preparing and maintaining claim reports while ensuring compliance with legal and regulatory standards.

Job description

Need to be located in one of our footprint states, WI/IL/MI/OH/IN/KY/TN/NC/SC/GA/AL/VA

Summary: Under limited supervision and with significant independent judgment, investigates, evaluates and resolves/disposes of complex property claims to determine the extent of company liability; may include determination and evaluation of coverage, compensability, liability and damage in accordance with policy provisions by performing the following duties.

Essential Duties And Responsibilities

Follows corporate policies, procedures, and fair claims handling practices
Investigates claims to determine validity and extent of liability, including:
Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
Reviews and evaluates documentation, including applications, reports, and statements
Monitors appropriate claim outcomes through self-audit process
Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
Ensures legal, regulatory and fair claims handling compliance
Sets or recommends reserves based on results of claim investigation.
Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
Provides extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including:
Conducts in-depth interviews and/or scene inspections
Attends settlement conferences and/or trials
May serve as a member of project teams, contributing to the achievement of project objectives.
May provide leadership to junior staff by assigning tasks, training and providing guidance.
May provide input to management regarding junior staff performance.
Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Experience handling PL/CL large losses. Appraisal claims that are not handled by senior General Adjusters. State licensing - to assist with CAT duty in southern states. Travel expected in our insuring footprint. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Level 5: Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training.

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

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