Offer summary

Qualifications:

Sales experience or strong interest in sales is mandatory., Target-oriented mindset with a focus on achieving sales goals., General understanding of computer usage and CRM systems., Strong problem-solving skills and ability to manage customer calls effectively..

Key responsibilities:

Conduct research and create outreach materials for high-value prospects.

Initiate contact with potential customers and qualify leads through effective questioning.

Maintain and manage client accounts, ensuring high engagement and satisfaction.

Collaborate with marketing and sales teams to achieve sales targets and improve customer interactions.

Job description

Spanish Sales representative

Responsabilities:

Research and Outreach:

Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).
Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.

Lead Qualification and Management:

Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.
Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.
Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.

Customer Engagement:

Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.
Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.
Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.

Collaboration and Feedback:

Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.
Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.

Sales Execution:

Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention.
Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.
Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.

Requirements

Sales experience/interest mandatory. Target oriented.
General understanding of computer usage
Self Ability in call management, problem solving, to ensure the smoothest handling of the customer's case
Ability to walk customers through complex procedures from start to finish
Read through and understand ongoing cases to inform and update the customer
Review customer needs of services provided/existing products to enable sales/upsell

Benefits

Competitive salary + Bonuses
Multicultural environment
Evolution and relocation possible
Relocation package : 2 weeks hotel accommodation + Flight ticket; airport pickup & real estate agency fee

To apply or know more about the position please contact me at claire.sochaczek@cbtalents.com

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