Integrated Care Assistant IKC - Remote

Our INTEGRATED CARE ASSISTANTS are more than just administrative; they are our foundation for success!!!!

This position provides administrative support to DaVita Integrated Kidney Care Nurses and other members of the Integrated Care National Team. The Integrated Care Assistant collects, verifies, and enters information into appropriate databases. The position develops reports and other materials for distribution.

Details:

• Full-time remote role, Monday - Friday

• Starting time between 7:00 and 7:30 am EST/CST

• Competitive Healthcare, Paid Time Off and 401k Benefits

• Community-based Work Culture

• Room for Growth and Professional Development Opportunities

• Fortune World's Most Admired Companies

RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this Integrated Care Assistant position but are not intended to be all-inclusive.

• Collect, verify, enter, and maintain data and medical record information in the DaVita Integrated Kidney Care medical management database including but not limited to patient, provider, and payer contact and referral information.

• Communicate with hospitals, track patient admissions/discharges

• Transcribe lab results, and follow up with providers for confirmation of services

• Monitors reports and data feeds, and communicates with the Integrated Care Team to ensure data is current and complete

• Attend team meetings, conferences, and training as required.

• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.

• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this Integrated Care Assistant / Medical Administrative Assistant position.

• Other duties and responsibilities as assigned

QULAIFICATIONS:

• High School diploma or equivalent required

• Prior administrative experience required

• Proficiency in navigating MS Office applications and other databases

• Prior REMOTE work experience is a bonus

• Deals with confidential information using discretion and judgment

• Professional verbal communication and telephone etiquette

• Basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change required

COMPETENCIES:

Communication:

• Convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message

Managing Work including Time Management:

• Effectively manages time and resources to ensure that work is completed efficiently

Tenacity:

• Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable

Energy:

• Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods

Quality Focused:

• Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over systems

Initiating Action:

• Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive

Multitasking:

• DaVita functions as a very fast-paced work environment, so your ability to work at a high level of proficiency with little supervision is essential. We will put your multi-tasking skills to the test!

Here is what you can expect when you join our Village:
• A community first, company second culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation
• Proven experience supporting leadership positions
• Associates degree or higher highly preferred
• Microsoft Certified highly preferred

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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