Accounting Support 4

Company Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Job Description

Full time, remote position. Must be located in Tampa, FL for occasional onsite meetings

Compensation: $22.50 per hour

Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, Employee Assistance and Referral Program.

• Focused on accounting tasks, specifically working in and out of the company's accounting system to process financial adjustments.
• Understanding accounting concepts like credit balances, debits, and how to read financial transactions with a focus on determining whether an account needs an adjustment or a refund.
• Receives customer and internal partner requests and works independently and/or collaborates with other teams to service these requests, follow-up or escalate appropriately.
• Prepares/retrieves documentation related to customer account, product, and service inquiries/issues.
  
  
  

Core Functions Breakdown:

Financial Management-

• Manage and reconcile receivables
• Track payment statuses
• Process necessary adjustments
• Handle refund requests
• Ensure accurate cash posting and reconciliation
  
  
  

Client Interaction-

• Provide timely claim status updates
• Handle client inquiries professionally
• Meet established SLA requirements
• Maintain effective communication with stakeholders
  
  
  

System & Process Management-

• Proficient use of:
• ECHO Payment System
• Zelis Payment System
• Other required applications
• Follow standardized procedures
• Use appropriate templates
• Meet performance metrics
  
  

Problem Resolution-

• Identify and resolve cash posting issues
• Coordinate with Cash Team
• Follow proper escalation procedures
• Apply problem-solving skills
  
  
  

Success Metrics-

• Meeting SLA requirements
• Achieving performance standards
• Maintaining accuracy in reconciliation
• Timely response to client inquiries
• Proper execution of procedures
  
  
  

Essential Skills:

Technical-

• System navigation
• Process knowledge
• Attention to detail
  
  
  

Soft Skills-

• Communication
• Problem-solving
• Client service orientation
• Accuracy and precision
  
  
  

Qualifications

Minimum Education:

• High School diploma or equivalent
  
  
  

Required Skills and Experience:

• 4 years of experience with Worker Comp Industry
• A/R and Collections exprience
• Strong Computer skills (i.e. MS Office, MS Excel, office equipment)
• Good organizational skills and ability to meet designated deadlines and productivity standards
• Past experience in office setting a plus
  
  
  

Desired Skills and Experience:

• Ability to multi-task, work in a fast paced environment with daily productions, goals and quality standards
• Ability to work well with all levels of staff in a courteous, professional manner
• Understanding of workers’ compensation guidelines is a plus
• Intermediate to Advance Microsoft Office - Word, Excel, Outlook
• Ability to learn and adapt to internal software programs
  
  
  

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $18.65 - $22.50 hourly, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.