Experience in sales or business development is essential., Strong negotiation and persuasion skills are required., Proven ability to maintain a referral network and build client relationships., Extensive experience in a customer-facing role, particularly in lending..
Key responsibilities:
Drive new business by identifying opportunities and pursuing leads.
Guide clients through the home loan process with a focus on customer service and compliance.
Rebuild and grow relationships with existing clients to ensure satisfaction and loyalty.
Engage in targeted outreach strategies to generate new business opportunities.
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From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Drive new business by identifying opportunities, pursuing leads, and building strong connections.
Rebuild and grow relationships with existing clients, ensuring ongoing satisfaction and loyalty.
What’s the role?
As a Mobile Home Finance Manager, your primary goal is to assist everyday Australians in achieving their dream of homeownership.
You will guide clients through the home loan process, emphasising exceptional customer service, ensuring compliance, and accurately submitting loans.
These roles offer the flexibility to organise your weekly schedule, allowing you to actively engage with customers. You will proactively identify and engage potential referrals through targeted outreach strategies and networking, generating new business opportunities from the ground up.
What do I need?
The customer relationships our Lenders foster often start with a referral network of external partners. Which is why experience with maintaining this sort of network is a must-have.
Proven experience within sales / business development – initiating
Solid time management skills and an ability to multi-task - prioritising is essential
Strong negotiation and persuasion skills, ability to build long-lasting, positive relationships. Solid personal resilience
Self-motivation & ambition- consider yourself a key team player
Along with this, you’ll have extensive experience working in a customer-facing organisation (particularly in lending) and will be fully across the home lending process with a solid pipeline of contacts to tap into.
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.