Technical Account Manager

Technical Account Manager, Food & Nutrition

This role is located in the West Coast, the ideal candidate will be in Colorado, Utah or California.

This new role will be instrumental in supporting IMCDs focused efforts within the fast-growing Nutrition sector. Key market segments where the candidate would connect within the region to manage and develop further business; Early Life, Active Lifestyle (Sports Nutrition, Weight Management, Healthy Nutrition) as well as Medical Food Nutrition. Our ingredient portfolio best suits key applications supporting this segment, where you would bring impact solutions to customers who produce; Bars, Ready-To-Mix blends, Ready-To-Drink beverages, fortified gummies, gels, sachets, medical nutrition foods, just to name a few. You will be developing key relationships with brand owners as well as building strategic relationships with contract manufacturing networks.

COMPANY BACKGROUND

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

Responsible for developing and maintain sales within a specific business unit utilizing the Key Sales Performance Indicator system and other tools made available within the organization. In conjunction with the Principal Managers, ensure that the business plans for each of our product lines are implemented.

Successful candidates will be responsible to:

Setting, regularly reviewing and revising Call Frequency Schedule

Meeting call plan set for each account

Maintaining Existing Business / Profit Contribution

Maintain and reporting on business on regular basis, review variances regularly and report/take action as required

Ensure margin contribution is maximized (and maintained)

Developing / Progressing Targets

Sales representative is responsible for progress on existing targets and identification of new targets

Evidence of new business being landed and new opportunities being added on a regular and consistent basis

Building / Cultivating Relationships

Minimum requirements – thorough and complete understanding of the customer’s business

Multi-level relationship development initiated and planned by the sales representative

Involvement of other IMCD personnel and principals

Reporting submitted in a timely manner

Follow guidelines for information required for Existing Business reports

Follow guidelines for Target Business reports

The sales representative is responsible for the accuracy and thoroughness of their product/activity reports

Other duties as assigned

Skills:

Customer relationship management

Establish connections between customer and CSR’s to ensure day to day fulfillment, requests, issues are resolved in a timely/efficient manner

Complex organizational skills to coordinate and communicate between multiple customer contacts, internal resources and Principals

Develop prioritized account growth plans, including annual forecasting and budget

Manage account profitability – profit contribution

Deliver assigned sales KPIs (call/visit frequency and reporting, Opportunity targets and updates, revenue, margin, prospect accounts, maintaining clean CRM data)

CRM compliance against Call Prep and Product Reporting – Action items and account updates

Complete account coverage by Principal

Active participation in local industry events, trade associates, etc.

Execute sales activity relative to slow/dead stock

Monitor contract balances and advise customers of inventory still to be shipped

Required Qualifications:

Minimum of one to three years’ experience in technical sales, distribution experience preferred but not required

B.S. Degree in Science, Food Science, Business or relevant field of study

Proven experience in organizing sales calls and schedules, and evidence of detailed reporting is required

Proven track record in developing and maintaining client relationships

Proven track record in developing new sales and accounts

Desired Qualifications:

Hunter mentality with passion for seeking new business and closing deals

Competency in SFDC, Sales Management Systems, and Microsoft Office or equivalent

Exceptional skills in developing and maintaining client relationships

Demonstrated enthusiasm and self-motivation

Must be hands on and enjoy a broad range of activities

Will exhibit an eagerness for contributing beyond immediate duties and getting the job done

Competencies:

Business Acumen

Problem Solving/Analysis

Customer/Client Focus

Communication Proficiency

Teamwork Orientation

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment

This job currently operates in a remote work environment.

Position Type/Expected Hours of Work

This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel

Travel will be required

40% with some overnight travel

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMCD Offers

If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index