Solutions Engineer - Customer Experience

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Full Remote
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Offer summary

Qualifications:

Bachelor's degree in BSI, BSEE, BSME, BSCS or equivalent experience., Minimum of 2 years in warehouse and material handling systems., Extensive knowledge of material handling systems and excellent client follow-through skills., Proficiency in AutoCAD, Microsoft Office, and Visual Basic..

Key responsibilities:

  • Assist the sales team with pre-sales designs and estimates.
  • Review proposal specifications and attend pre-bid meetings to determine scope of work.
  • Conduct concept review meetings and prepare sales proposals and documentation.
  • Meet with customers to understand project requirements and report proposal status to management.

Trew logo
Trew http://www.trewautomation.com
201 - 500 Employees
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Job description

Solutions Engineer

Solutions Engineers are responsible for the designs, applications and specifications of material handling systems & hardware designs during the pre-sales phase of a project. This position plays a key role within the pre-sales process and works closely with internal teams, vendors, and Trew's Market Partners to design creative, robust, project solutions that meet or exceed customer specifications for a winning solution. This position identifies project resources along with hardware requirements for the scope of work that has been developed and generates estimates for the cost of labor, material, equipment, and subcontractors. Finally, this position will lead the development on the next generation of material handling development tools to drive efficiency and automation of tasks / processes / workflows within the presale organization.

This job is for you if…

  • Enjoy being part of the sales process
  • Thrive on creating solutions for complex customer problems
  • You are looking to lead and establish new and exciting system development tools
  • Love communicating with internal and external partners

You’ll be…

  • Assisting the sales team in managing pre-sales designs and estimates
  • Reviewing proposal specifications and drawings as well as attending pre-bid meetings to determine scope of work
  • Developing estimates for engineering hours, hardware and subcontracted services
  • Conducting concept review meetings as required
  • Assisting in preparing sales proposals, documentation and customer presentation
  • Supporting customer sales presentations
  • Reviewing many factors and uses judgment within defined practices and procedures to determine appropriate actions
  • Reporting proposal status to management
  • Meeting with customers to discover project requirements
  • Managing as-sold documentation and delivery to the project team
  • Mentoring less experienced engineers on industry and technical knowledge

What You’ll Need…

  • BSI, BSEE, BSME, BSCS degree or equivalent combination of experience and education
  • 2 or more years of experience in the warehouse and material handling system.
  • Extensive knowledge of Material Handling systems
  • Excellent client follow through skills
  • Ability to prioritize and multitask in fast paced and high-volume environment
  • AutoCAD, Microsoft Office, Visual Basic
  • Perform system audit on existing material handling

TREW’s Story

Business gets done working together. Successful business happens when trusted partners work together, to win together. At TREW we know that our customers buy solutions and technology built by people. With over 500 team members, we work fearlessly every day to do the right thing, even when no one is watching. From seasoned professionals to undergraduate co-ops, our team members enjoy seeing the impact of their contributions every day.

Trew/Hilmot/TKO is an equal opportunity employer. Applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Time Management
  • Teamwork
  • Communication
  • Problem Solving

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