Liability Claims Specialist - (Central Florida)

Department: Claims Administration & Adjusting

Location: Home United States

Compensation: $68,000 - $73,000 / year

Description

Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Responsible for the investigation, evaluation, disposition and settlement of the most complex and highest exposure claims with minimal supervision. This includes the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves. Administer all lines of liability claims pursuant to Company and State regulations to ensure claims are managed and settled in a timely and effective manner. Requires independent decision making and a high level of discretion and judgment in regards to the claim handling function.

Key Responsibilities

• Analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim, evaluating evidence by interpreting facts within applicable legal framework to determine liability and claim value.
• Prompt, accurate investigation of liability claims, interviewing all relevant parties to determine the facts and to establish liability; handled to final resolution.
• Interact extensively with various parties involved in the claim process.
• Develop settlement/litigation/defense strategy by evaluating factual information to settle claims in a cost-effective manner, working with defense attorneys as necessary.
• Handle claims consistent with client and company policies and procedures and also in accordance with any statutory, regulatory and ethics requirements.
• Document and communicate all claim activity timely and effectively and in a manner which supports the outcome of the claim file in an accurate and timely manner in accord with established procedures
• Utilize a system diary system effectively and appropriately and keep the diary current.
• Create, edit and/or revise correspondence to all parties as necessary.
• Identify and notify responsible third parties of their potential exposures, handling subrogation on liability and Workers’ Compensation claims.
• Examine and address reserves for accuracy.
• Attend mediations, arbitrations or trials as needed.
• Properly handle status reports/claim reviews with clients; travel as required.
• Maintain current knowledge of law and statute, maintain CEUs and license in current status related to state in which handling claims.
• Perform other duties as assigned
  
  

Skills, knowledge & expertise

• A minimum of three years handling all aspects of liability claims and subrogation with a consistent high level of performance and achievement.
• Active Florida Adjuster license (5-20 or 6-20) and/or as required by any other state in which handling claims.
• Candidate needs to reside in Central Florida
• Complex and professional liability claims experience preferred.
• Extensive knowledge of accepted industry standards and practices.
• Ability to successfully negotiate the settlement and disposition of claims, including the ability to interpret related documentation. Strong negotiation skills.
• Ability to effectively operate a personal computer and related claims and business software.
• Must be able to effectively handle mediations, claim reviews, status meetings with clients on a regular basis.
• Must be self-directed and able to work independently.
• Good communication skills, both oral and written; good customer service skills.
• Assertive self-starter with excellent organizational skills. Fast and accurate. Team player. Good attendance.
  
  

Benefits

Benefits
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.
  

Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.