Offer summary

Qualifications:

High School diploma or equivalent required., 1 year of experience in a call center, sales, healthcare, or customer-focused environment., Bilingual in English and Spanish is required for the Carelon Global PR business unit., Equivalent combination of education and experience may be considered..

Key responsibilities:

Facilitate care for new and existing patients by enrolling them in programs.

Review and prioritize patient census and reach out to patients to explain services.

Address inquiries and schedule initial and annual appointments for patients.

Enter documentation into designated systems.

Job description

Job Description Summary

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Facilitate care for new and existing patients by enrolling them in programs, addressing inquiries, and scheduling appointments.

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How will you make an impact & Requirements

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Patient Enrollment Specialist

Primary duties may include but are not limited to:

Reviewing and prioritizing patient census.
Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
Providing support by addressing inquiries and scheduling the initial and annual appointments .
Enters documentation into the designated systems.
Requires a HS diploma or equivalent and 1 year of experience in call center, sales, health care or customer focused environment; or any combination of education and experience which would provide an equivalent background.
Bilingual (English and Spanish) required for the Carelon Global PR business unit.

Compensation: $18.70/hr. - $25.65/hr. & bonus eligible

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Required profile