Offer summary

Qualifications:

At least 3 years of experience in IT system engineering, specifically in IAM/Active Directory/Azure AD., Strong technology and IT infrastructure background, with experience in large global organizations., Hands-on experience managing or working closely with outsourcing partners and service providers., Degree in Information Systems or a similar field, with Project Management education and ITIL v3 certification..

Key responsibilities:

Lead the Azure AD service from the IT Center of Excellence, ensuring security and maintenance.

Collaborate with service providers to resolve Azure AD issues and optimize cloud operations.

Track and manage SLAs and KPIs to meet service contract expectations and improve service delivery.

Partner with local teams to adjust service use according to business needs.

Job description

Join the Team: Service Manager for Azure AD

Location: Spain, Germany or Czechia-based (with 100% remote possible)

Contract: Full-time, Permanent role

Salary guide: 55-60,000+ Euro/year

This is a 100% remote position, based in Czechia, Germany or Spain. We welcome applications from anywhere in the EU if you're open to relocation.

About the company

Our client is a Fortune Global 200 top company, and is dedicated to shaping the future of business through impactful HR business solutions. A global leader in their field, the company partners with 100,000 organisations in over 60 countries to deliver innovative talent solutions and advanced technology. With 34,000 employees, it helps businesses navigate a dynamic global economy, driving success and resilience.

About the role

This is a global role, where you’ll be leading the Azure AD service from their IT Center of Excellence. As the Service Manager for Azure AD, you’ll ensure that Azure AD stays secure, well-maintained, and aligned with partners’ agreements and internal security standards. You’ll have a central role in shaping and managing this essential service for the entire enterprise globally.

What you’ll be doing:

Collaborate with service providers to resolve Azure AD issues, ensuring efficient technical support for escalations.
Prepare and optimize their infrastructure for seamless cloud operations.
Keep all services secure by addressing known vulnerabilities promptly.
Ensure our anti-malware solutions are active and effective across all servers.
Guide servers through the onboarding process with the Privilege Access Management tool for added security.
Maintain compliance with internal security standards and group policies.
Partner with local teams and projects to adjust service use, ensuring it's the best fit for the needs.
Lead efforts to continuously improve service delivery.
Track and manage SLAs and KPIs to meet service contract expectations.

Who we're looking for:

You have at least 3 years of experience in an IT system engineering role in an IAM/Active Directory/Azure AD
Strong Technology and IT Infrastructure background
You have experience working in large, global organisations and environments, familiar with complex business processes and working with teams across various regions.
You have hands-on experience managing or working closely with outsourcing partners and service providers.
You have a degree in Information Systems or a similar field
Project Management education and experience
ITIL v3 certified
You don't mind occasional travel

Some Benefits:

Relocation Support: We’re here to help with your move (if applicable).
Yearly bonus of up to 10% of your salary
25 days of paid vacation, plus an extra 6 sick days
Training and courses, fully covered
Monthly pension allowance
Work from modern, comfortable offices or work from home full-time

Why choose us?

Our client is proud to be a global thought leader, leading 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over an extensive portfolio of global brands. They empower their colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives.

That’s why they will give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

This is a 100% remote position, based in Czechia, Germany or Spain. We welcome applications from anywhere in the EU if you're open to relocation.

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Sounds interesting?

Please send us your CV or LinkedIn profile outlining a track record of your achievements. In case of any questions, please get in touch with info@fullstacktalents.com

We are looking forward to hearing from you!

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