Bachelorโs degree in Computer Science or a related field, or equivalent experience., 3โ5 years of experience in backend development, particularly with PHP and Laravel., Solid experience with MongoDB and MySQL, including optimization and performance tuning., Fluency in English, both written and spoken..
Key responsibilities:
Develop and maintain scalable, high-performance backend systems using PHP and Laravel.
Collaborate with Frontend Developers and AI experts to build new features and integrations.
Design and implement clean, efficient APIs and backend services while improving code quality and performance.
Participate in agile development processes and actively contribute to team discussions.
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HiJiffy was born in 2016 to better connect hotels with their guests through the development of the most advanced conversational AI for hospitality. Today, over 1,600 hotels across 50+ countries use HiJiffyโs solutions.
HiJiffy's ๐๐๐ฒ๐๐ ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐ ๐๐๐ฏ empowers hotels to boost revenue through increased direct bookings and upselling opportunities, as well as to enhance the guest experience by digitalising and automating interactions throughout the entire customer journey.
Solutions within the Guest Communication Hub include:
๐๐ผ๐ผ๐ธ๐ถ๐ป๐ด ๐๐๐๐ถ๐๐๐ฎ๐ป๐ - a virtual assistant powered by HiJiffy's proprietary conversational AI, guiding prospective hotel guests through the online booking process and answering FAQs. Available 24/7 in 100+ languages across all communication channels, it automatically resolves more than 80% of guest queries on average.
๐ฉ๐ถ๐ฟ๐๐๐ฎ๐น ๐๐ผ๐ป๐ฐ๐ถ๐ฒ๐ฟ๐ด๐ฒ - a virtual assistant powered by HiJiffy's proprietary conversational AI, available from the pre-stay stage until the departure. It centralises customer care activities and enables personalisation and contactless procedures.
๐๐ผ๐ป๐๐ผ๐น๐ฒ - a single platform centralising, automating and measuring guest communications. Its unified inbox streamlines messages from all channels, offers a clear overview of all queries, and generates reports full of useful metrics and actionable insights.
We're a fast-growing startup building a cutting-edge SaaS product. We're looking for a passionate and skilled Mid-Level Backend Developer proficient in PHP and Laravel to join our team. Youโll play a key role in developing and maintaining scalable backend systems, contributing to the core of our platform with both new features and maintaining our existing codebase. You'll collaborate closely with our product teams in a fast-paced, agile environment. Experience with relational and NoSQL databases, performance optimization, and a collaborative, agile mindset is essential. We value autonomy, team spirit, and a mindset that thrives on problem-solving and continuous learning.
Location: Remote-first, based in Portugal.
Responsibilities:
Develop and maintain scalable, high-performance backend systems using PHP and the Laravel framework.
Collaborate closely with Frontend Developers, AI experts, and Partnerships to build new features and integrations.
Design and implement clean, efficient APIs and backend services.
Continuously identify opportunities to improve code quality, security, and system performance.
Work with Redis and Elasticsearch to support caching and search functionality.
Write clean, well-documented, and maintainable code that balances immediate requirements with long-term scalability.
Actively participate in team discussions, offering feedback and improvements.
Troubleshoot, debug, and resolve backend issues and bugs.
Participate fully in agile development processes (sprints, stand-ups, retrospectives).
Embrace a HiJiffy culture: Integrity, Growth, Impact, and Collaboration.
Technical Skills & Experience
Bachelorโs degree in Computer Science or a related field, or equivalent experience.
3โ5 years of experience in backend development.
Proficiency with PHP and experience using the Laravel framework.
Solid experience with MongoDB and MySQL, including optimization and performance tuning.
Working knowledge of Redis and Elasticsearch.
Familiarity with RESTful API design and best practices.
Experience using Git for version control and working in a collaborative coding environment.
Bonus points for experience with:
Cloud platforms like AWS or Google Cloud.
Tools like JIRA and an understanding of Agile methodologies.
Integrations with Property Management System (PMS) and Customer Relationship Management (CRM).
Essential Soft Skills & Attributes:
Collaborative team player; actively listens to peers, offers constructive feedback, and readily assists colleagues.
Proactive problem-solver; identifies and suggests improvements, finds efficient solutions without over-complicating, and takes initiative.
Strong sense of autonomy and ownership; works independently and manages time effectively, taking ownership of tasks.
Focus and attention to detail; maintains concentration on tasks, ensuring accuracy and quality of work.
Adaptable and resilient; thrives in a fast-paced environment and readily embraces change.