Technical Operations Manager/ South Western Europe

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong analytical mindset and problem-solving skills., Proficient in Microsoft Office, especially Excel, PowerPoint, and Word., Fluent in English and Spanish (B2+); French is a plus., Passionate about urban mobility and sustainable transport..

Key responsibilities:

  • Manage product issue resolution and ensure service continuity in the region.
  • Collaborate with Technical Quality teams to streamline processes and improve coordination.
  • Support electric station installations by refining procedures and ensuring compliance.
  • Analyze operational data to track performance and identify trends.

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nextbike Information Technology & Services SME http://www.nextbike.net/
201 - 500 Employees
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Job description

Your mission
As a Technical Operations Manager for South Western Europe, you'll play a key role in optimizing processes, enhancing service quality, and driving operational excellence across the region. You'll be the bridge between technical teams and local markets, ensuring seamless execution and continuous improvement.



Further to that your responsibilllties are but not limited to:

  • Manage and maintain product issue resolution and service continuity within the region, including SOP support and manual development.
  • Collaborate with Technical Quality teams to streamline processes, resolve issues quickly, and improve cross-team coordination.
  • Support electric station installations by refining procedures, coordinating logistics, and ensuring regulatory compliance.
  • Work cross-functionally to address regional needs, ensure readiness, and align with budget requirements.
  • Analyze, interpret, and improve operational data to track performance and identify trends

Your profile
  • Tech-savvy, energetic, and proactive, with a strong analytical mindset and a natural talent for problem-solving.
  • Highly proficient in Microsoft Office (especially Excel, PowerPoint, and Word).
  • Excellent command of English and Spanish (B2+); French is a strong plus.
  • Passionate about urban mobility, cycling, and sustainable transport, with a keen interest in improving city liveability.
Why nextbike?
  • A job that sustainably improves your quality of life and that of your fellow humans
  • 25 working days of paid annual leave in addition to public holidays
  • Flexible remuneration benefit plus meal voucher
  • Remote work allowance  
  • A permanent position, working fully remote or in a FlexOffice with appropriate technical equipment provided
  • A strong team culture with flat hierarchies
  • An international network of colleagues
  • Usage of nextbike rental bicycles
About us
nextbike is the market leader in bike sharing and a long-standing partner for public transport operators and municipalities across Europe. With over 20 years of experience and over 300 locations in more than 20 countries, we create mobility services designed for everyone. Our mission is to sustainably move people as an integrated part of public transportation. We dedicate ourselves to this every day - with passion, enthusiasm, and authenticity. Our team of over 500 employees is continuously growing to achieve our international expansion goals.

We actively promote diversity and equal opportunities — everyone is welcome here. Great things can only be achieved together, which is why we treat one another as equals, with respect and appreciation, regardless of gender, background, position, or perspective. More important to us than your résumé are your skills, your personality, and your willingness to take on responsibility.

We look forward to receiving your application and are committed to creating an environment where everyone feels comfortable and can realize their full potential. If you’d like to be part of a company that is actively shaping the future of mobility in Europe, apply now and bring in your ideas and expertise!

Get a first impression of your future colleagues on our careers page:
nextbike.net/en/career/

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
EnglishSpanish
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Microsoft Office
  • Proactivity
  • Communication
  • Problem Solving

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