Finnish Customer Service Representative - Based in Greece

Location: Greece (Athens or Remote within Greece)
Language Requirement: Native or fluent Finnish + good English
Employment Type: Full-time
Industry: Customer Service / Support

About the Role:
We are looking for a Finnish-speaking Customer Service Representative to join our growing team in Greece! If you have excellent communication skills, a proactive mindset, and a desire to help others, we’d love to hear from you. You’ll be the first point of contact for our Swedish-speaking customers, providing support, solving problems, and ensuring a positive experience.

Key Responsibilities:

• Handle inbound customer queries via phone, email, and chat in Finnish
• Assist with product information, troubleshooting, and service-related questions
• Maintain accurate records of customer interactions
• Collaborate with international teams to resolve issues efficiently
• Provide a high level of customer satisfaction in line with company standards

What We’re Looking For:

• Fluency in Swedish (native or near-native)
• Good command of English for internal communication
• Previous customer service experience is a plus, but not required
• Comfortable using computer systems and CRM tools
• Friendly, patient, and solutions-oriented attitude
• Ability to work in Greece (EU work authorization required)

What We Offer:

• Competitive salary & performance bonuses
• Full training and support
• Modern office environment or remote work flexibility
• Opportunities for career development
• A friendly, international team atmosphere
• Relocation support for candidates moving to Greece