Staff Software Engineer- Patient Experience

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

Commure’s Patient Experience team partners with leading healthcare organizations to make complex care journeys simple and connected for both patients and clinicians. As a Staff Software Engineer on this team, you will drive the design, development, and enhancement of product components that power end-to-end digital experiences and workflows across the care journey. You’ll collaborate with Product, Architecture, and Design teams to define technical roadmaps, execute cross-functional projects, and deliver impactful, scalable software.

We’re looking for someone who brings strong software engineering experience, mentorship ability, and a passion for solving hard problems in healthcare through innovation and empathy.

What You’ll Do

• Architect and deliver robust, scalable backend and frontend systems that support core patient experience features

• Collaborate with cross-functional teams to identify customer pain points and translate them into technical requirements and actionable solutions

• Mentor and support other engineers through code reviews, technical guidance, and best practice sharing

• Continuously improve the codebase by emphasizing maintainability, quality, performance, and observability

• Guide product architecture decisions and ensure consistency across product lines

• Partner with Product Managers and Designers to align business goals with technical execution

• Stay up to date on industry trends and bring innovative solutions to the team

What You Have

Required:

• 8+ years of professional experience building and shipping enterprise-grade software

• Proficiency in JavaScript, TypeScript, Node.js (Express), or Python (Flask, Django, or FastAPI)

• Demonstrated experience leading complex projects from idea to production and scaling them across multiple release cycles

• Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and DevOps best practices

• Familiarity with monitoring and APM tools (e.g., Datadog, Sentry, Splunk, New Relic)

• Strong understanding of Security by Design principles and secure SDLC tooling

• A collaborative and empathetic mindset with strong communication and mentorship skills

• Degree in Computer Science, related quantitative field, or equivalent professional experience
  

Preferred:

• Prior experience working in healthcare technology or a fast-growing startup

• Experience working with agentic frameworks and applying LLMs to applications

• Knowledge of Mirth Connect or other healthcare integration frameworks

• Exposure to event-driven architectures and technologies such as Temporal, Kafka, RabbitMQ, or BullMQ

• Experience with Node.js build systems such as Vite, Rush, or Nx

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.