Bachelor's degree or higher in management, engineering, information technology, or related fields preferred., Over 3 years of experience in process management or related fields, with experience in SOP development and implementation preferred., Familiarity with process management tools and methods, such as flowcharts and process modeling., Detail-oriented, responsible, and able to work under pressure with excellent communication and coordination skills..
Key responsibilities:
Develop, optimize, and regularly review the team's standard operating procedures (SOP) to ensure clarity and efficiency.
Provide training and guidance to team members to ensure understanding and correct execution of SOPs.
Collect and analyze process execution data to identify improvement opportunities and generate execution reports with recommendations.
Identify bottlenecks and issues in processes, propose solutions, and drive process improvement projects to enhance team efficiency and quality.
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Our mission is to serve the blockchain industry by providing secure and reliable products & services to consumers and companies around the world. Transparency, security & integrity are our main values. The "Gate ecosystem" consists of Wallet.io, HipoDeFi and Gatechain, all of which were created to provide users with a secure, simple and fair trading platform as well as the ability to safeguard assets and trading information. Currently, we provide trade, investment, and digital wallet services for more than 300 digital assets. We offer high-quality services for millions of users from over 130 countries.