Offer summary

Qualifications:

Bachelor’s degree preferred or equivalent work experience., 1–3 years of experience in Accounts., Excellent attention to detail and organizational skills., Strong written and verbal communication skills..

Key responsibilities:

Support senior team members with client communications and account coordination.

Manage day-to-day execution of ecommerce accounts.

Serve as a point of contact for clients, ensuring clear communication.

Monitor account performance and resolve issues to improve service.

Job description

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.

About the Client:

All Points is a leading third-party logistics (3PL) provider based in Atlanta with over three decades of experience in the fulfillment industry. They specialize in e-commerce order fulfillment, kitting and assembly, warehousing, and Amazon seller support. With a strong focus on technology and seamless platform integrations, All Points empowers growing brands to scale efficiently. Their commitment to accuracy, speed, and customer satisfaction makes them a trusted logistics partner for modern e-commerce businesses.

Overview:

We’re looking for a proactive, detail-oriented Junior Account Executive to join our growing team. This is a hands-on role ideal for someone eager to build a career in logistics, client services, and account management. You’ll work closely with our Senior Account Executive and General Manager to deliver top-tier support to ecommerce clients while gaining exposure to fulfillment operations and account strategy.

Key Responsibilities:

Support senior team members with client communications and day-to-day account coordination
Manage day-to-day execution of new and existing ecommerce accounts
Serve as a point of contact for clients, ensuring clear communication and strong relationships
Collaborate with warehouse operations on inventory management, order fulfillment, and custom projects
Ensure client orders are processed accurately and delivered on time
Monitor account performance and take initiative to resolve issues or improve service
Handle invoicing and billing using QuickBooks (training provided)
Track and report order data using our Warehouse Management System (WMS)
Maintain and update client reports and spreadsheets in Excel
Support process improvements and contribute to client satisfaction and retention
Gain a working knowledge of our fulfillment and kitting operations to better support client needs