Sr. Salesforce Administrator

A position at FTI can be the answer to your future career. In this role, you’ll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables employee growth and success through industry-leading training and development, utilization of the latest industry technologies, and an uncompromised focus on safety. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package that boasts everything from paid training and tuition reimbursement to an award-winning wellness program.

We are seeking a highly motivated Senior Salesforce Administrator to play a critical role in optimizing and scaling our Salesforce ecosystem. This individual will work closely with internal stakeholders to implement streamlined, automated solutions that enhance business performance and support operational excellence.

MINIMUM REQUIREMENTS

Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Active Salesforce Administrator certification. Active Advanced Salesforce Administrator certification. Active Salesforce Platform App Builder certification. Sitetracker Certification preferred.

Experience: 5+ years of Salesforce Admin Experience. Proven experience as a Salesforce Administrator, with a strong understanding of Salesforce best practices and functionalities. Demonstrated experience as a Salesforce Consultant, with a track record of successfully implementing and customizing Salesforce solutions for clients.

• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong understanding of data management principles and best practices.
• Proficiency in creating reports and dashboards in Salesforce.
• Experience with Copado or similar Salesforce DevOps tools preferred.
• Experience with Salesforce CPQ preferred.
• Familiarity with Apex and Visualforce (for understanding potential development needs) preferred.
• Experience with data migration tools preferred.
• Experience Cloud experience a plus.

Travel: 0-10%

Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

KEY RESPONSIBILITIES

• Collaborate with Subject Matter Experts (SMEs) to understand business needs and translate them into effective Salesforce solutions.
• Design, build, and implement Salesforce automation (e.g., Process Builder, Flow, Workflow Rules) to streamline business processes and improve efficiency.
• Configure and maintain Salesforce Sales Cloud, Field Service, and potentially other Salesforce modules.
• Develop and maintain custom objects, fields, formulas, validation rules, page layouts, and workflows.
• Manage user roles, profiles, permissions, and security settings.
• Ensure data integrity and quality through regular data cleansing and maintenance activities.
• Develop and maintain reports and dashboards to provide insights into key business metrics.
• Stay up-to-date with the latest Salesforce releases and features, and provide recommendations for leveraging new functionalities.
• Troubleshoot and resolve Salesforce issues and provide end-user support.
• Create and maintain technical documentation related to Salesforce configurations and processes.
• Participate in the planning and execution of Salesforce implementations and upgrades.
• Use DevOps tools such as Copado for deployment, version control, and release management.
• Potentially contribute to the integration of Salesforce with other business systems.
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate .

SURGE your career forward!
Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals.

• Your Personal Growth: Build your career path by taking advantage of our industry leading training and leadership development programs.

• Leverage Technology: Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment.

• Uncompromised Safety: When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.

We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.

We pride ourselves on a “Ground up Growth” mentality that puts you in the spotlight. Becoming a member of the FTI team means you’ve officially put yourself in the driver’s seat of your career. Through our career development and continued education programs, you’ll have options to position yourself for success.

FTI is a “Merit to the Core” organization, and we pride ourselves on our ability to reward and recognize top performers.

BENEFITS ARE THE GAME CHANGER
FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:

• Medical, Dental, Vision, and Prescription Drug Insurance

• Company-Paid Life and Disability Insurance

• Flexible Spending and Health Savings Accounts

• Award-Winning Wellness Program and Incentives

• 401(k) Retirement & 401(a) Profit Sharing Plans

• Paid Time Off

• Performance Incentives/Bonuses

• Tuition Reimbursement

• And so much more!

*Regular/Full-Time Employees are eligible for FTI benefit programs.

We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:

• Uncompromised focus on keeping people SAFE.

• Building TRUST in everything we do.

• REDEFINING what’s possible.

• Rewarding individual results that create TEAM SUCCESS.

If you’re ready to learn more about growing your career with us, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.