Offer summary

Qualifications:

Experience in administrating Datadog Tools including APM, Errors, and Logs., Proficiency in integrating with systems like MuleSoft, Salesforce, and Azure., Strong skills in reviewing error logs and troubleshooting architectural components., Knowledge of scripting languages such as Python and PowerShell..

Key responsibilities:

Utilize monitoring tools for custom metrics and conduct meetings with stakeholders.

Support operational tasks including incident management and service requests.

Create and manage architectural diagrams and documentation for critical networks.

Develop monitoring solutions for unmonitored components and fine-tune alerts.

Job description

Job Title: Datadog - Business Observability SME
Location: Remote
Duration: Fulltime

Job Details:
Experience Required

•Experience in administrating Datadog Tools using various modules like APM, Errors, Logs, Digital Experience to monitor Enterprise Services.
•Experience in integrating with other systems like MuleSoft, Salesforce, Confluent Kafka, Azure etc.
•Expertise in reviewing error logs and correlating it to various architectural components and services, at times correcting the log formats for better troubleshooting.
•Ability to come up with solutions to monitor new applications / services
•Prior experience on Reporting, Dashboard and Analytics, API backend calls from Datadog for custom metric ingestion

Roles & Responsibilities

•Experience with, and ability to utilize monitoring tools for Custom metrics
•Conduct meetings
•Ability to collaborate closely with stakeholders like business, development, and ops teams
•Able to exhibit tendencies to be self-starting and not wait for signals; Able to take action beyond what is required and volunteers to take on new assignments; Able to complete assignments independently without constant supervision
•Able to use required software applications like Microsoft office suite to produce reports, presentations, and complex spreadsheets
•Support day-to-day operational tasks including management of accounts, handling incident and service request tickets, priority incident resolution
•Joining MI / collaboration Calls
•Experience in documentation / Creating & Reviewing SOPs
•Create and manage architectural diagrams for various critical networks
•Create custom scripts to automate support processes wherever applicable
•Monitoring of Enterprise network, Applications
•Fine tuning of alerts and reduce noise
•Develop a monitoring solution for components which are not being monitored
•Good knowledge and Hands-on experience in Scripting like Python, PowerShell etc
•Willingness to solve complicated monitoring challenges and see projects through to completion
•Team-oriented attitude to help other colleagues with technical problems, knowledge sharing/mentoring
•In case of urgent requirement ready to work / support 24x7 Rotational Shift.
•Good exposure to REST API and other Tools Integration
•Good Knowledge about IT IS and ITSM practices

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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