Offer summary

Qualifications:

2+ years of experience in project management, operations management, or customer success., Proficiency in Salesforce, Tableau, or similar data visualization tools., Strong knowledge of SQL and CRM databases., Excellent communication skills and ability to work with Excel outputs..

Key responsibilities:

Support Account Managers in growing enterprise grocery merchants.

Set up ads and promotions campaigns in Salesforce and develop performance readouts using SQL queries.

Launch new stores on DoorDash by following established procedures and collaborating with cross-functional teams.

Monitor and update Grocery Merchant catalogs, resolving issues and responding to merchant inquiries.

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Job description

Title: Enterprise Grocery Growth & Ops Specialist
Duration: 6 Months Contract with possible extension
Location: Remote US (Timezone flexible)
PR: $44.00 - 46.00 per hr on W2

The Enterprise Grocery Growth & Ops Specialist will be responsible for supporting our Account Managers as they grow our enterprise grocery merchants.

You're excited about this opportunity because you will execute on...

Ads & Promotions: Setup ads & promotions campaigns in salesforce, working with internal cross-functional teams to ensure timely launch of and updates to campaigns. Furthermore, you'll be responsible for developing readouts on campaign performance, leveraging SQL queries and dashboards to summarize campaign performance and develop insights & recommendations for our grocery partners.
New Store Launches: You will be responsible for launching new stores on DoorDash, following the 20-30 steps to launch new stores and working with cross-functional teams to launch stores in a timeline manner.
Catalog Audits & Updates: Proactively monitor Grocery Merchant catalogs (menus) on DoorDash, isolate issues, and work to resolve these with cross-functional teams. Also, respond to Merchant issues with catalogs, root cause the problem, and find solutions for fixing.

Qualifications:

2+ years of experience in project management, operations management, or customer success
Experience with Salesforce, Tableau or Sigma or similar data visualization tools, and building Google Slides or PowerPoint presentations

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