Security & DevOps Support Engineer - (ERT)

Greetings from Netsach - A Cyber Security Company.

Job Description:

As a member of the Web Application Emergency Response Team (ERT), you will be responsible for proactive and reactive monitoring, incident response, and ongoing operational support for critical production systems. Your focus will be to ensure uptime, security, performance, and compliance of web applications hosted on cloud or on-prem infrastructure.

Job Title: Security & DevOps Support Engineer Emergency Response Team (ERT)

Job Location: Remote

Shift: 24x5 Rotational (including nights, and holidays)

Work Type: 6 months Contract + Extension

Experience: 35 years

Interested candidates please share your resume at emily@netsach.co.in and post at netsachglobal.com

Key Responsibilities:

Security Incident Response:

- Monitor security alerts and logs from SIEM tools, WAF, IDS/IPS, etc.

- Analyze, triage, and respond to security incidents in real-time.

- Coordinate with SOC teams and escalate as needed.

- Ensure timely patching of vulnerabilities and OS/software updates.

- Maintain incident runbooks and root cause analysis (RCA) reports.

DevOps & Infrastructure Support:

- Perform production deployment verifications and health checks.

- Monitor logs, metrics, and alerts via tools like Prometheus, Grafana, ELK, CloudWatch, or equivalent.

- Respond to performance issues, system crashes, and downtime events.

- Manage backups, disaster recovery drills, and failover setups.

- Perform routine checks for SSL certs, cron jobs, disk space, etc.

24x7 On-Call & Monitoring:

- Work in shifts to ensure continuous monitoring and coverage.

- Handle alerts from monitoring tools and ticketing systems (PagerDuty, Opsgenie, JIRA).

- Document incidents, playbooks, and shift handovers.

- Conduct weekly incident review meetings and readiness drills.

Required Skills:

Security:

- Familiarity with OWASP Top 10, WAF rules, SSL/TLS, firewalls, and IAM.

- Experience with tools like Nessus, CrowdStrike, Qualys, or Snort.

DevOps:

- Good knowledge of Linux system administration.

- Experience with CI/CD pipelines (Jenkins, GitLab CI, etc.).

- Familiarity with containerization (Docker, Kubernetes).

- Basic scripting (Shell, Python, or Bash) for automation.

Cloud Platforms (at least one):

- AWS, Azure, or GCP including services like EC2, S3, IAM, VPC, CloudTrail, CloudWatch.

Tools & Tech Stack:

- Monitoring: Nagios, Prometheus, Datadog

- Logging: ELK, Splunk, Fluentd

- Ticketing: JIRA, ServiceNow

Preferred Certifications (Optional):

- AWS Certified SysOps Administrator

- CompTIA Security+ or CEH

- Certified Kubernetes Administrator (CKA)

- ITIL Foundation

Soft Skills:

- Strong analytical and troubleshooting abilities.

- Calm under pressure; able to manage crisis and escalations.

• Good verbal and written communication for handovers and reports.

Thank You

Emily Jha

emily@netsach.co.in

Netsach - A Cyber Security Company

www.netsachglobal.com