Travel & Expense Coordinator

ABOUT THE TEAM

The Stitch Fix Finance team enables our clients to be their best self. We broadly define our clients as customers, business partners, and shareholders. We drive value through business partner support, innovative and insightful analysis, and financial integrity. We are looking for individuals who are bright, kind, and motivated by challenge and who succeed in a fast-paced environment and thrive in building and improving processes to scale the business to the next level.

ABOUT THE ROLE

As the Travel & Expense Coordinator, you will have the chance to play a hands-on and integral part on the AP team, and serve as a key contributor to Stitch Fix’s employee reimbursement and corporate card program administration. You will manage daily T&E operations, ensuring timely processing, audit compliance, and policy alignment. Apply precision to employee expense reviews, invoice validation, and system workflows while proactively identifying and resolving discrepancies and flagged items. Support period-end close by preparing journal entries and performing account reconciliations, maintaining financial integrity across key T&E accounts.

With strong attention to detail and a continuous improvement mindset, collaborate cross-functionally to streamline invoice processing, strengthen internal controls, and improve end-user experience. You will contribute to policy rollout, team enablement, and documentation to drive consistency and compliance at scale. You focus on accuracy, responsiveness, and cross-functional partnership supporting both daily execution and broader Finance initiatives.

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

• Oversee day-to-day T&E and Non-Inventory AP processes, including invoice and expense report auditing, GL coding accuracy, and timely resolution of exceptions.
• Monitor Virtual Payables, Corporate Card and P-Card program performance, including flagged transactions, delinquency reports, terminated user handling, and remittance files.
• Perform monthly close responsibilities such as T&E-related journal entries, account reconciliations, and preparation of audit-ready documentation.
• Investigate and resolve invoice discrepancies, rejected payments, and duplicate submissions—ensuring vendor and employee reimbursements are processed accurately and on time.
• Collaborate with cross-functional partners in Finance, Procurement, and Systems on policy changes, system enhancements, and training initiatives.
• Support internal and external audits by responding to inquiries and compiling required supporting documentation.
• Create and maintain clear process documentation and SOPs for areas of ownership, enabling consistent execution and onboarding efficiency.
• Contribute to initiatives such as the T&E Policy rollout and Non-Inventory PO program through testing, feedback, and implementation support.
• Support continuous improvement by identifying inefficiencies and partnering to implement updates that reduce manual work and improve compliance.
• Demonstrate strong ownership and operational discipline, consistently delivering results with minimal oversight.

WE’RE EXCITED ABOUT YOU BECAUSE…

• You bring 3–5 years of hands-on experience in Accounts Payable and T&E operations, including ownership of reimbursement processes, corporate card administration, and audit support.
• You manage invoice and expense processing workflows with precision, ensuring policy compliance, accurate GL coding, and timely issue resolution across U.S. and international entities.
• You demonstrate system fluency in ERP tools such as Oracle Cloud and expense management platforms, using reports and configuration logic to support execution, visibility, and compliance.
• You operate with a strong understanding of internal controls, accounting procedures, and SOX/audit requirements, contributing to accurate period close and audit readiness.
• You take initiative to streamline repetitive processes, identify discrepancies, and implement sustainable solutions that reduce rework and enhance accountability.
• You communicate clearly and constructively with stakeholders, providing timely follow-ups, documentation, and education to resolve escalations and maintain alignment.
• You collaborate across teams with a service-first mindset, adapting to shifting priorities and supporting initiatives that drive efficiency and clarity in end-to-end processes.
• You build and maintain process documentation to ensure consistent execution, reduce risk, and support onboarding or cross-training within the team.
• You are self-directed, organized, and solutions-oriented—able to own key deliverables while proactively seeking guidance for more complex challenges.
• Above all, you’re bright, kind, and motivated by challenge—and you take pride in delivering operational excellence that supports a high-performing Finance organization.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.