Offer summary

Qualifications:

Students available to work 20–30 hours per week., Fluent in English, with additional language skills as a bonus., Tech-savvy with proficiency in Windows, Mac, and Google Suite tools., Strong problem-solving skills and attention to detail..

Key responsibilities:

Handle Level 1 customer queries, focusing on payment-related issues.

Provide solutions to enhance customer satisfaction and bridge communication between Prezi and its users.

Collaborate with the support team to improve workflows and customer experiences.

Learn from experienced professionals about customer support tools and methods.

Job description

At Prezi, we make ideas shine with unforgettable presentations, whether virtual or in-person. We're a remote-first company that thrives on collaboration, innovation, and meaningful work. Now’s your chance to become part of our global team!

We’re looking for Customer Support Interns, based in Hungary, to help support our customers and kick-start your career in the growing world of SaaS. This 3-month internship comes with the potential to extend up to 6 months, making it perfect for students building their first professional experience.

What You’ll Be Doing

As a Customer Support Intern, your primary focus will be supporting Prezi customers and ensuring they have a great experience while using our platform. Specifically, you will:

Handle L1 customer queries with a primary focus on payment-related issues.
Build a bridge between Prezi and its users, providing solutions that enhance customer satisfaction.
Collaborate with the support team to contribute towards improving workflows and customer experiences.
Learn from experienced professionals and grow your knowledge in essential customer support tools and methods.

Who we’re looking for:

Students with availability to work 20–30 hours per week.
Fluent English speakers (bonus points for additional language skills!).
Tech-savvy individuals who are comfortable navigating Windows, Mac, and Google Suite tools.
Problem-solvers with great attention to detail and a proactive mindset.
Team players with excellent communication skills who can work independently as well.

What You’ll Gain

Professional Experience in a dynamic, international SaaS company.
Hands-on exposure to customer support operations and industry-leading tools.
Skill Development in communication, troubleshooting, and mastering customer interactions.
Immersion in a collaborative and supportive global team culture.

Why Prezi?

At Prezi, we care about fostering a diverse and inclusive environment. We treat every voice as valuable, unique, and full of potential.

If visual communication, teamwork, and growth sound like your kind of thing, we’d love to meet you!

Apply today and start building your future with Prezi.

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