About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Position Overview & Objective
The role directly supports North America, Latin America and Europe. Recommends and helps the implementation, organization, administration, and maintenance of compensation plans, ensuring they are aligned and consistent with Compensation strategy and overall business objectives. Provides consultation and proficiency to business leaders and Human Resource Advocates and/or Business Partners on base pay administration and incentive compensation design to align with business strategy.
Primary Responsibilities
Align to and support in the compensation strategy and philosophy that drives compensation programs.
Participate in maintaining compensation processes like planning, analytics, and implementation of all compensation and job architecture activities in multiple countries in North America, Latin America and Europe.
Create analyses and develop design recommendations for a variety of compensation programs, budgets, and tools, which may include base pay structures, annual merit programs, and short- and long-term incentive plans.
Plan and administer the execution of limited or recurring project plans in support of new compensation initiatives to ensure successful execution and timely completion, which includes comprehensive change management.
Support in developing and maintaining company’s job architecture. Work with leaders and partners to evaluate new or changing roles and create the associated job codes in the system. Maintain the data integrity of the job catalog and/or library.
Participate in compensation market data surveys to collect and analyze competitive salary information to determine company’s competitive position.
Support compensation team on bonus plan administration and other duties as assigned.
Support annual merit planning and focal promotion processes with business clients.
Collaborate with Corporate Applications and HRIS group to maintain data integrity and reporting analytics.
Develop and analyze base pay market data positioning and pay ranges to ensure market competitiveness and support of overall compensation strategy.
Develop an Associate Compensation Pay Package database for all countries being supported, and/or as applicable.
Work with People Advocates/HR Business Partners to research internal client compensation issues and respond to requests in a timely manner.
Engage business leaders and HR Business Partners to review proposed design on different pay for performance programs, policies and procedures.
Basic Qualifications
Ability to assess processes and make recommendations for improvement
Ability to provide guidance to junior employees in the areas of compensation and analytical processes
General knowledge of employment law and other areas of HR
Previous experience executing compensation programs for global client groups coupled with a strong understanding of how they, and other initiatives, may impact various areas of the People organization
Strong attention to detail and a high level of accuracy
Intermediate to Advance Excel skills and comfort with formulas with increasing complexity
Solid written and verbal communication relationship building skills; enjoys working with highly collaborative teams
Ability to prioritize and work on multiple requests
Solid time management and organizational skills
Preferred Qualifications
5+ years of experience handling compensation strategy and programs in North America, Latin America & Europe
Experience in BPO Industry is a plus
Demonstrate strong analytical skills and critical thinking to conduct complex analyses and provide recommendation
Willingness to work in a night or graveyard shift to support North America, Latin America and Europe
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
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