Offer summary

Qualifications:

Fluent English communication skills with a persuasive phone presence., Proven track record in outbound sales, preferably in fitness or wellness industries., Solid understanding of fitness concepts and ability to discuss health goals confidently., Strong interpersonal skills with a results-driven mindset..

Key responsibilities:

Execute outbound calls to convert leads into trial memberships.

Engage trial members throughout their 14-day experience, encouraging full membership conversion.

Manage lead and member information using CRM systems and hit conversion rate targets.

Provide personalized follow-ups and support during trial periods.

Job description

This is a remote position.

Schedule:

Monday to Friday 20 hours a week

Client Timezone: Eastern Time (ET)

Client Overview

Join a dynamic, fast-growing boutique fitness studio chain that’s revolutionizing high-intensity interval training. Our client offers an innovative, results-driven workout experience in a vibrant, community-focused environment. With multiple locations in a major Canadian city, they’re on a mission to transform lives through effective, engaging fitness programs.

Job Description

As an Outbound Sales Agent, you’ll be at the forefront of our client’s growth strategy, playing a crucial role in expanding their member base and fostering long-term client relationships. You’ll leverage your sales expertise and passion for fitness to convert leads into active members, guiding potential clients through their fitness journey from initial interest to full commitment. This role offers a unique blend of sales, customer service, and wellness advocacy, allowing you to make a real difference in people’s lives while driving business success.

Responsibilities

Execute outbound calls to convert leads into trial memberships
Engage trial members throughout their 14-day experience, encouraging full membership conversion
Reactivate past leads and trial members who didn’t initially convert
Manage lead and member information using LoyalSnap CRM and MindBody systems
Hit or exceed conversion rate targets for both lead-to-trial and trial-to-member stages
Articulate the benefits of high-intensity interval training and studio offerings
Provide personalized follow-ups and support during trial periods
Collaborate on email and text communication campaigns
Adapt sales strategies to seasonal fluctuations in lead generation
Potentially support multiple studio locations within the franchise

Requirements

Fluent English communication skills with a persuasive phone presence
Solid understanding of fitness concepts and ability to discuss health goals confidently
Proven track record in outbound sales, preferably in fitness or wellness industries
Proficiency with CRM systems and willingness to quickly learn new platforms
Strong interpersonal skills with ability to build rapport and trust rapidly
Results-driven mindset with a focus on achieving and surpassing sales targets
Self-motivated with capacity to work independently and collaboratively
Flexibility to adapt to changing business needs and seasonal trends
Passion for fitness and helping others achieve their health goals