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Partner Success Manager (Arabic-speaking)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Ukraine

Offer summary

Qualifications:

Fluent in Arabic and upper-intermediate English proficiency., 1+ year of experience in account management, customer success, or sales., Hands-on experience with a streaming platform and knowledge of the social networking industry., Strong analytical thinking, attention to detail, and proactive problem-solving skills..

Key responsibilities:

  • Build and maintain consultative relationships with partners and streamers through regular communication.
  • Conduct training sessions and presentations on product features and updates.
  • Source new partners and manage their onboarding process.
  • Collaborate with cross-functional teams to address partner needs and gather feedback for product improvements.

United Tech logo
United Tech Scaleup https://unitedtech.ai
201 - 500 Employees
See all jobs

Job description

We are looking for a Partner Success Manager fluent in Arabic to join United Tech. In this role, you will build strong relationships with our partners and streamers, helping them grow on our platform by providing hands-on support, training, and proactive problem-solving. You will be the key link between partners and our teams, ensuring smooth collaboration and sustained success.

About the product: We are building a streaming platform, a place where people from 70+ countries connect in real-time, share emotions, and fight loneliness through technology. Live-streaming is one of the fastest-growing niches in tech, with a projected market size of $240B by 2027. We are already part of this global race, offering ad-free streaming, 24/7 live events, and seamless user experience. As part of our team, you will work on challenges at scale: from launching a new market to processed improvement and optimization. Your work will directly contribute to product growth, but also impact people's lives and social interactions.  We are aiming to enter the global Top-5, and we need the boldest minds to get there!

In this role, you will
  • Build and maintain high-touch, consultative relationships with partners and streamers through regular and transparent communication
  • Conduct trainings and presentations on our product features, updates, and motivational programs
  • Source new partners and streamers and manage their onboarding
  • Provide ongoing support by addressing inquiries, resolving issues related to payments, fines, or legal matters, and helping partners make the most of platform features
  • Collaborate with cross-functional teams (finance, legal, support) to meet partner needs and support their growth
  • Gather feedback from partners and translate it into actionable insights for product and process improvements

    • It’s all about you
  • Upper-intermediate level of English or above 
  • Proficient in Arabic for effective partner communication and support
  • Experience in the social networking industry
  • Hands-on experience working with a streaming platform
  • 1+ year in account management, customer success, sales, or a similar role
  • Analytical thinking and attention to detail
  • Proven ability to manage relationships with diverse partners and stakeholders
  • Strong focus on results
  • Proactive approach to identifying and solving system-level issues
  • Self-driven and able to work independently

    • Would be a plus
  • Experience working with CRM systems
  • Basic Excel skills (e.g., VLOOKUP, pivot tables)
  • Familiarity with analytics tools like Amplitude or Tableau

    • What we offer
  • Care and support: 
  • 20 paid vacation days, 15 sick days, and 6 additional days off for family events
  • 100% medical insurance coverage
  • Sports and equipment reimbursement
  • Team building events, corporate gifts, and stylish merch
  • Financial and legal support
  • Position retention and support for those who join the Armed Forces of Ukraine
  • Participation in social initiatives supporting Ukraine
  • Comfortable working environment:
  • Work remotely with a flexible schedule 
  • Workspace rental reimbursement in other cities and abroad
  • Modern equipment or depreciation of your own tools
  • Investment in your future:
  • Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
  • 70% of our heads and leads have grown into their roles here – so can you!
  • Performance-oriented reviews and Individual Development Plans (IDPs)
  • Reimbursement for professional courses and English classes
  • Corporate library, book club, and knowledge-sharing events

    • Hiring process
  • Intro call
  • Hiring Team Interview
  • Test Task
  • Bar-raising
  • Reference check
  • Offer
    •

    Required profile

    Experience

    Spoken language(s):
    Arabic
    Check out the description to know which languages are mandatory.

    Hard Skills

    Application StreamingAccount ManagementCustomer Success ManagementBusiness PartneringLinguisticsMicrosoft Dynamics CRMBusiness Intelligence ToolsSocial Media

    Other Skills

    • Microsoft Excel
    • Analytical Thinking
    • Detail Oriented
    • Problem Solving
    • Teamwork
    • Communication
    • Results Focused
    Are you interested?

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