Offer summary

Qualifications:

Minimum 5 years of experience in SAP MM module., Degree in Computer Science or Economics., Certification in SAP S/4HANA or relevant modules is preferred., Professional working proficiency in English; knowledge of Italian is a plus..

Key responsibilities:

Oversee daily operations of SAP systems and implement enhancements.

Respond to system issues and troubleshoot to minimize downtime.

Coordinate changes to SAP systems while adhering to change management processes.

Maintain communication with clients to address needs and provide updates.

Job description

Key Responsibilities:

1. AMS Management: Oversee the day-to-day operation of SAP systems, including monitoring performance, resolving issues, and implementing enhancements.

2. Incident Resolution: Respond promptly to system issues, troubleshoot root causes, and implement effective solutions to minimize downtime and disruptions.

3. Change Management: Coordinate and implement changes to SAP systems, ensuring adherence to change management processes and minimizing risks to system stability.

4. Performance Optimization: Identify opportunities to improve the performance and efficiency of SAP systems, implementing optimizations and best practices as needed.

5. Client Communication: Maintain regular communication with clients to understand their needs, address concerns, and provide updates on system status and enhancements.

6. Documentation: Ensure thorough documentation of system configurations, incidents, and resolutions to facilitate knowledge sharing and future reference.

7. Collaboration: Work closely with internal teams, including developers,
analysts, and project managers, to coordinate support activities and ensure alignment with client requirements.

Requirements: