Operations Coordinator

Description

Spider Solutions specialize in delivering tailored cybersecurity solutions to large-scale and international enterprises.

We are at the forefront of protecting businesses in an ever-evolving digital landscape.

About the position:

We’re looking for a highly organized and service-oriented Operations Coordinator to join our dynamic operations team.

In this role, you will be the key point of contact for our business clients, coordinating technical support

sessions—either remotely or on-site—with our expert Cybersecurity Professional Services teams.

You’ll manage team schedules, prioritize urgent requests, and ensure efficient distribution of service tasks

to the appropriate teams  and engineers. 

What You’ll Do:

• Coordinate and schedule support sessions via phone and online communication.
• Manage and optimize calendars for the Professional Services (PS) team.
• Prioritize and assign service requests based on urgency and availability.
• Serve as a liaison between clients and technical teams to ensure seamless service delivery.

Position Details:

Full-time | Sunday–Thursday | 09:00–18:00

Based in Park Afek, near Rosh HaAyin

Requirements

1–3 years of experience managing multiple calendars and coordinating activities.

Background in customer service, especially with business clients.

Familiarity with CRM/ERP systems—experience with Priority is a strong advantage.

Strong multitasking, time management, and organizational skills.

Fast learner who thrives in a dynamic, fast-paced environment.

Excellent communication skills in Hebrew and English, both written and spoken.

Proficient in Microsoft Office.

A proactive, service-driven mindset with a focus on solutions.