Customs & Trade - Analyst I

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Position Purpose:  Understand business needs and Trade Compliance requirements. Collect and analyze data to provide accurate information, ensuring the company continues to exceed Trade Compliance regulations and achieve goals and strategic objectives within Supply Chain and the broader company. Create, recommend, and implement process improvements, particularly in the area of data analysis.

We offer: 

• Training: Don't worry if you're not a customs and trade expert yet. We provide comprehensive training to get you up to speed.

• Extraordinary employee experience 

• Work from home in Costa Rica 

• Fitness subsidy 

• Flexible schedule  

• L.L.Bean products employee discount 

• Company doctor  

• Tuition reimbursement  

• Outdoor days (paid days to enjoy outdoor activities)  

• Asociación solidarista  

• Life and medical insurance (including dental plan)  

About the role: 

• Gathers and analyzes data with the objective of responding to Trade Compliance and business needs. Understands and is able to identify data sources.  The analyst should have advanced knowledge of the data sources available.

• Learns and maintains up-to-date knowledge of customs rules and regulations.

• Preemptively identifies and analyzes customs and Trade Compliance issues. Provides advice and assistance for developing strategy to navigate changing trade landscape.

• Assists in establishing documentation and in maintaining department import policies and procedures.

• Makes recommendations or guides others on the improvement of existing procedures and processes, decreasing time and steps to reproduce, by using the tools available.  Implement best practices, standardization, new concepts and ideas. 

• Provides mentoring, guidance, analytical support, and technical expertise to other analysts as needed in order to achieve goals. 

• Seeks to gain insight into business operations to find opportunities to positively impact and achieve company financial goals, sharing the knowledge with the team. 

• Participates in projects as required to provide data and analytical support. 

About you: 

• Education Level: Advanced student (or graduated) with significant coursework in Computer Science, Data Analysis, or related field (preferred but not limited to) 

• Seeking to apply data analysis skills to a real, impactful business area

• Willing and able to present data insights to all levels of the company

• English Level: Advanced (C1 level)  

• Previous experience is not required, but it is a plus

Skills and Qualifications: 

Required: 

• Data Analysis

• SQL Programming knowledge 

• Microsoft Excel

• Strong communication skills

• Theoretical and innovative thinker

Strongly Preferred: 

• Visual basic programming knowledge 

• Power BI management 

• Python

• Tableau

• Desire and ability to learn about global trade, international politics, and contemporary global issues

Advanced: 

• Attention to Detail 

• Results Oriented 

• Innovation & Continuous Improvement mindset 

• Team Player 

Intermediate: 

• Data management and data warehouse understanding 

• Reporting and visualization tool knowledge 

• Learning agility 

• Analytical skills 

• Customer Focus 

• Technical Skills 

• Problem Solving 

• Emotional Intelligence 

• Business Knowledge

• Decision making 

• Self-development and learning desire

This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!   At L.L.Bean, we believe the outdoors brings out the best in all of us.  We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.