Offer summary

Qualifications:

Strong administrative skills with attention to detail., Experience in healthcare, further education, or customer service is preferred., Competent in MS Office, especially MS Excel, and databases., Excellent communication skills, both written and verbal..

Key responsibilities:

Act as the first point of contact for learners and clients, ensuring smooth communication.

Manage scheduling, booking assessments, and distributing certificates.

Support the Head of Education Operations with reporting and documentation.

Resolve issues and maintain operations to deliver a high-quality educational experience.

Job description

This position offers a competitive salary, a great bonus, and comprehensive benefits. FuturU are looking for an End Point Assessment Coordinator to join their growing business.

Job Title: End Point Assessment Coordinator

Reporting to: Head of Education Operations

Location: Remote / Work from home – can be based anywhere within the UK

Salary: Up to £25,000

Who are Newcross and FuturU?

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

Introducing FuturU, the innovative arm of Newcross Healthcare that is revolutionising Education within care. We are a disruptive ed-tech start-up and our ambition is to transform existing educational approaches and leverage technology to deliver high-quality healthcare education while significantly reducing costs.

The healthcare industry is facing a crisis: there simply aren’t enough skilled professionals to meet the growing demand. At FuturU, we believe that by making healthcare education free and accessible to all learners, and by providing a subscription-based platform to healthcare and social care organisations to retain, upskill and keep compliant their staff, we can help solve this problem and raise the standard of care everywhere.

Our goal is to be the world's leading learning platform for healthcare workers and a pioneer in learning technology. FuturU is an ambitious organisation at an exciting juncture in our growth journey and we’re excited to be expanding our team!

Who are you?

In this key role, you’ll be the first point of contact for our learners and clients, ensuring smooth communication, seamless scheduling, and exceptional support throughout their journey. From booking assessments and distributing certificates, to resolving issues and keeping operations on track, you’ll play a vital part in building strong, lasting relationships and helping us deliver a first-class educational experience.

You’ll also support the Head of Education Operations with reporting and documentation, ensuring accuracy and efficiency at every step.

We’re looking for someone with strong admin skills, a sharp eye for detail, and the ability to juggle multiple priorities. Experience in healthcare, further education, or customer service is a huge plus—but more than anything, we want someone who’s a natural problem-solver, a brilliant communicator, and genuinely passionate about making a difference.

Qualifications & Experience

Experience in administration roles in Healthcare/FE or Business Admin Level 3
Competent in MS Office, Outlook and Databases (especially MS Excel)
Customer service/ business development/ sales experience
High level organisation and prioritisation skills
Attention to detail
Excellent team player, naturally helpful
Able to work on own/remotely
Ability to work in a fast paced environment
Ability to work to deadlines
Multi-tasking – able to work on several projects at one time
Excellent communication skills (written as well as verbal)

Benefits:

Pension Scheme
Training and Personal Development Support
myHealthPlan: Access to a virtual GP and mental health support through a “Best on class” Colleague Assistance Programme (EAP)
Perks at Work: Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more.
28 annual leave including bank holidays (rising to 33 after the first year and increasing with length of service)

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.

Salary: 25000

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