Senior Change Manager

This is a remote position.

The Department of Health (DoH) requires a Senior Change Manager – Prescriber and Clinician Engagement Specialist (CM) to support the CIS Program. The role of CM encompasses several activities to lead the planning and implementation of Prescriber and Clinician engagement strategies to build shared ownership and collaboration, awareness of the program, understanding of impacts and benefits and motivate and engage these impacted groups to be part of the transformation.​

The CM will be required to work closely with HR, Comms, CMIOs, CNIOs and other program leaders to deliver tactics that build readiness of Prescribers and Clinicians.

With the support of the rest of the Change Management Team, Clinical Team Lead, and Project Managers the CM will be responsible for:

·        Lead the development and design of change management approaches to support Prescribers and Clinicians

·        Lead the planning and coordination of engagement events, including preparation of agendas, content, and translation. ​

·        Lead the collection of Change Impacts relevant to Prescriber and Clinician Audiences.​

·        Plan, track and manage tasks using the Program management tool – Jira. ​

·        Work with the Change Management and Communications Lead to identify and mitigate risks and resolve issues.​

·        Collect feedback through Prescriber and Clinician networks, analyze Change Readiness Survey results and respond to this feedback by adapting engagement tactics ​

Requirements

Mandatory Requirements

• Post-secondary education in a health-related discipline. Consideration may be given to those with equivalent training and relevant experience.
  
• Must have at least 5 years of experience in a senior-level change management or healthcare leadership role (e.g., Change Lead or Sr. Specialist) leading transformation initiatives where healthcare providers were directly impacted.
  
• Must demonstrate experience managing change related to clinical documentation, clinical workflow, and/or healthcare technology (e.g., Clinical Information Systems, EHRs, or digital transformation projects) with clinical user groups.
  

Scored Requirements

• Demonstrated experience leading and managing change initiatives. While demonstrating the ability to develop and execute effective change management strategies, communications, and engagement plans in complex, dynamic environments - Particularly those involving technology-enabled transformation and a high degree of ambiguity.
  
• Demonstrated experience as a Senior Change Management Specialist or Change Management Lead in a clinical transformation context where healthcare providers are directly impacted by the change. Including demonstrated experience developing fit for purpose clinical engagement and readiness strategies to support adoption of the changes.
  
• Facilitation skills: demonstrated experience in leading change workshops or education sessions with healthcare providers working in public healthcare settings, with specific examples of understanding clinical workflows, terminology, and stakeholder dynamics.
  
• Candidate can demonstrate bilingualism in French and English (Written and verbal), able to lead engagement, communications, and training initiatives in both languages.
  
• Candidate demonstrates a strong proficiency of Microsoft Office 365 suite (Excel, Word, PowerPoint, Visio, Outlook, Teams), Zoom, and Atlassian’s JIRA software in a workplace setting with hands on experience.
  
• Candidate has formal training in change management methodologies, such as Prosci, ACMP, or equivalent, with the ability to apply structured approaches to organizational change.