Offer summary

Qualifications:

Excellent English communication skills, both written and verbal., Strong attention to detail and organizational capabilities., Proficiency in database management and email communication., Previous customer service or administrative experience preferred..

Key responsibilities:

Process employment verification requests through specialized database systems.

Review and validate candidate employment documentation for accuracy and completeness.

Compose professional emails to contact employer representatives and execute follow-up protocols.

Maintain detailed records of verification attempts and collaborate with team members to optimize processes.

Job description

This is a remote position.

Schedule:

20 hours/week, Monday to Friday, 4 hours a day between 10am and 5pm Georgia time

Client Timezone: US Eastern Time

Client Overview

Join a dynamic, growing international background screening firm that helps organizations make confident hiring decisions. Our client partners with companies worldwide to provide comprehensive verification services, ensuring workplace integrity and supporting informed hiring practices. As they expand their global operations, they’re seeking detail-oriented professionals to join their verification team.

Job Description

Take on an integral role in our client’s verification operations, where you’ll leverage advanced database systems and communication skills to conduct thorough employment verifications for organizations worldwide. This position offers the perfect blend of systematic processes and professional communication, allowing you to develop expertise in international background screening while working with a diverse portfolio of global clients. You’ll be part of a growing team that values accuracy, efficiency, and professional development, with opportunities to expand your role and responsibilities as the company grows.

Responsibilities

Process employment verification requests through specialized database systems
Review and validate candidate employment documentation for accuracy and completeness
Compose professional emails using established templates to contact employer representatives
Execute systematic follow-up protocols with employers (up to 5 attempts) to ensure thorough verification
Maintain detailed records of verification attempts and outcomes
Track and monitor verification deadlines to ensure timely completion
Document verification results with precision in the client’s database
Collaborate with team members to optimize verification processes
Potential to expand into additional verification types and administrative responsibilities