Member Analyst - Healthcare Analytics

Vālenz^® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.
 

• Analyze medical claims data to identify trends, anomalies, and opportunities for our payers and members.
• Clean, structure, and interpret large datasets using SQL and Excel, transforming raw data into clear, actionable insights.
• Translate complex datasets to concise, easy to understand summaries and present these findings to teams such as Customer Success, Product, and Operations to inform and improve client support.
• Collaborate with Member Services to investigate and resolve member-related issues, using data insights to identify root causes and support timely, effective solutions.
• Identify and recommend improvements in data processes and reporting practices.
• Actively participate in internal process improvements, team initiatives, and department’s growth as tools, systems, and technologies advance.

• 1+ years of experience analyzing large, complex datasets, including working with incomplete or ambiguous data to extract meaningful insights.
• Relational Database querying (MySQL, SQL Server, Databricks, etc.)
• Strong problem-solving, investigative, and critical thinking skills – you like to dig deeper than surface-level results.
• Exceptional attention to detail, with a focus on accuracy and thorough validation of work.
• Highly organized and self-motivated, able to manage time effectively and work independently with minimal supervision.

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or related field.
• Experience working with a variety of healthcare data types (claims, eligibility, etc.)
• Experience with Python/Databricks.

• Work Environment: You’ll need a quiet workspace that is free from distractions.
• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
• Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.

Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
• Spending account options: HSA, FSA, and DCFSA
• 401K with company match and immediate vesting
• Flexible working environment
• Generous Paid Time Off to include vacation, sick leave, and paid holidays
• Employee Assistance Program that includes professional counseling, referrals, and additional services
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals and computers
• Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.