Offer summary

Qualifications:

5+ years of experience in UX research, particularly with usability testing and heuristic evaluation., Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, UX Design, or a related field., Strong understanding of human-centered design, usability principles, and UX best practices., Exceptional communication skills—verbal, written, and visual..

Key responsibilities:

Plan, design, and conduct qualitative and quantitative usability tests across web and mobile platforms.

Perform heuristic evaluations to identify UX issues and recommend actionable improvements.

Collaborate with cross-functional teams including designers, developers, product managers, and compliance leads.

Create and deliver clear research reports and presentations tailored to different audiences.

Job description

Job Title: UX Researcher – Usability Testing & Heuristic Evaluation
Location: Remote
Duration: Long-term Contract

Payrate: 60-70/hr

About the Role:

We are seeking a highly motivated and experienced UX Researcher to join our team and support a long-term engagement. The ideal candidate will bring a deep understanding of user-centered design principles, proven experience conducting usability testing, and strong heuristic evaluation skills to ensure products meet both user needs and business goals.

This role requires a proactive researcher who can work cross-functionally with design, product, development, and compliance teams in a highly regulated environment. You'll play a key role in optimizing digital solutions that impact healthcare professionals, patients, and internal stakeholders.

Key Responsibilities:

Plan, design, and conduct qualitative and quantitative usability tests across web and mobile platforms.
Perform heuristic evaluations to identify UX issues and recommend actionable improvements.
Translate research findings into compelling, user-centered insights that inform design and product decisions.
Collaborate with cross-functional teams including designers, developers, product managers, and compliance leads.
Create and deliver clear research reports and presentations tailored to different audiences.
Contribute to the evolution and documentation of UX research methodologies and best practices.
Ensure research practices comply with industry regulations, accessibility standards, and internal SOPs.

Qualifications:

5+ years of experience in UX research, particularly with usability testing and heuristic evaluation.
Experience working in or with highly regulated industries such as pharmaceuticals, healthcare, or life sciences preferred.
Strong understanding of human-centered design, usability principles, and UX best practices.
Proficient with research tools such as UserTesting, Optimal Workshop, Dovetail, Lookback, etc.
Exceptional communication skills—verbal, written, and visual.
Experience working in Agile environments.
Ability to manage multiple research initiatives and prioritize in a fast-paced environment.
Clear and concise Portfolio
Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, UX Design, or a related field.

Nice to Have:

Familiarity with FDA, HIPAA, or other compliance and accessibility standards (e.g., WCAG).
Knowledge of design tools like Figma, Adobe XD, or Sketch.

#LI-AR1

Required profile