National Related Services (RS) Supervisor

Job Description

The National Related Services (RS) Supervisor is responsible for ensuring that all supported schools are meeting expectations in their provision of related services for eligible students based on school, state, and federal guidelines. This role is a key member of the National Related Services administrative team providing direct supervision of the National Related Services Coordinators as they support related service school staff and contractors. This team member is responsible for escalation, data analysis, invoice and cost analysis support, training support, working with national providers, and providing support to various team members through national email.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

· Provide statewide network of providers within the private and public sectors for Stride schools

· Establish contracts with service providers, to include negotiating fair market rates

· Ensure existing contracts meet required compliance

· Support the implementation for new schools with Related Service Programs

· Oversee the usage of the task management system(s) by staff members and analyze to make staffing decisions

· Oversee the related service management database

· Audit related services provided per students’ Individual Education Plan (IEP)

· Ensure attendance policies are implemented and enforced for students receiving RS

· Analyze data to ensure the RS program is implemented in the most efficient way possible

· Review timelines for all supported schools and provide feedback and guidance to team members to determine areas for improvement and escalate to Administration team if not seeing improvement

· Review financial forecast data and provide notes and feedback for admin team to send to finance

· Supervise the National Related Services Coordinators

· Share in the leading of team meetings including but not limited to: National Related Services Coordinator meetings, contractor meetings, school data digs

· Participate in evaluations for contractors and staff on National Related Services Team

· Assist in developing processes and procedures for the National Related Services Team

· Manage teams of contractors to ensure they are completing assigned tasks. These teams may be regional, floater team, audit team, provider hunt team or invoice verification team.

· Review notes from Data Digs held by the National Related Services Coordinators to ensure that issues were addressed appropriately and follow up on any action items that need to be addressed

· Assist in maintaining school Trello boards and updating training video recordings

Supervisory Responsibilities: Directly supervises 2 - 6 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

REQUIRED QUALIFICATIONS:

· Ability to handle conflicts in a prompt and professional manner

· Ability to problem solve independently and have a high level of organization

· Ability to manage multiple projects simultaneously

· Ability to embrace and adapt to change

· Ability to manage resources well (including tools, time and people)

· Experience working with students with special needs and/or their families

· MS 365; Web proficiency.

· Ability to travel 10% of the time

· Ability to clear required background check

· Bachelor’s degree in related field of study, three (3) years of related experience, one (1) year of management experience or equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

· Special Education or Related Teaching Certification and/or Therapist Licensure

· Experience working within public or charter schools

· Experience with Medicaid billing

Certificates and Licenses: None required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· This position is remote and open to residents of the 50 states, D.C., and residents of a US military base abroad. We anticipate the salary range to be $47,000 to $70,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Job Type

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.