Offer summary

Qualifications:

Previous experience in hospitality, booking coordination, or customer service is a plus., Strong communication and relationship-building skills are essential., Detail-oriented with the ability to manage multiple client needs simultaneously., Tech-savvy and comfortable using booking platforms and digital tools..

Key responsibilities:

Consult with clients to understand their vacation preferences, travel dates, and budget.

Recommend all-inclusive resorts that best match client needs and expectations.

Coordinate and manage reservations, ensuring accuracy and timely communication.

Assist with special requests, itinerary changes, and follow-up support.

Job description

Job Title:

All-Inclusive Resort Coordinator – Remote

About Destination Knot:

Destination Knot is a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories.

Position Overview:

We are seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.

Key Responsibilities:

Consult with clients to understand their vacation preferences, travel dates, and budget

Recommend all-inclusive resorts that best match client needs and expectations

Research resort options, amenities, and promotions using approved booking tools

Coordinate and manage reservations, ensuring accuracy and timely communication

Assist with special requests, itinerary changes, and follow-up support

Maintain accurate client records and manage booking documentation

Stay updated on popular resort destinations, seasonal promotions, and hospitality trends

Qualifications:

Previous experience in hospitality, booking coordination, or customer service is a plus

Strong communication and relationship-building skills

Detail-oriented with the ability to manage multiple client needs simultaneously

Tech-savvy and comfortable using booking platforms and digital tools

Self-motivated and dependable with the ability to work independently in a remote setting

Must be 18 years or older with access to a computer and stable internet connection

Passion for vacation planning and delivering exceptional service

What We Offer:

Fully remote work flexibility

Ongoing training and professional development

Access to industry tools, resources, and resort networks

Incentive opportunities based on performance

Supportive team culture and growth potential

Travel perks and destination learning experiences

Work Environment:

This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care.

Required profile