Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Our Adobe Document Cloud team is searching for a hardworking, proactive Account Executive to drive new and recurring revenue within North America's Strategic Accounts. The Account Executive leads the sourcing and closing of new Document Cloud customers and end-to-end management of existing client relationships. Measures of success include revenue delivered vs. targets, up-sell and optimization efficiency, customer satisfaction and retention levels, and contribution to overall sales team and business unit. We are looking for a hunter on the remote with enterprise sales experience who can demonstrate a history of quota over-achievement and deep customer relationships at the Executive Level. This role is to ideally be staffed in the New York region.

What you will do

Prospect and close new strategic account customers.
Drive product revenue in assigned territory to exceed quota targets.
Build strong, lasting relationships with partners by understanding their needs and business objectives. Track, monitor and report performance for each partnership.
Perform outbound contact to existing customers to sell additional services.
Acquire and maintain a working knowledge of the complete capabilities of our service offerings.
Convert customer problems into solutions
Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
Improve overall customer satisfaction in assigned customer accounts.
Collaborate with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.

What you need to succeed

Minimum 5+ years proven track record of field account management/account executive experience, Selling to fortune 500 customers.
Consistent track record selling sophisticated Enterprise SaaS Solutions.
Demonstrated experience crafting account / territory plan to exceed goals
Phenomenal Customer Acuity - experience assessing each customer's technology footprint, strategic growth plans, technology strategy and the competitive landscape.
Ability to generate 2.7X pipeline to quota through active prospecting
Ability to forge and maintain business relationships.
Excellent communication and presentations skills with outstanding customer service approach.
Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/ opportunities and recommending an approach to solving problems and pursuing opportunities
Ability to work successfully in a collaborative environment, partnering closely with all other organizations within Adobe including Sales, Engineering, Product & Marketing
Strong understanding of Document Services, electronic signature and SaaS-based technology.
Steadfast curiosity and knack for generating creative ideas to bring value to customers
Experience in selling emerging technology

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $373,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Enterprise Sales Document Cloud Product Specialist

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