Offer summary

Qualifications:

At least 3 years of experience in technical support, including troubleshooting and log analysis., Strong analytical skills with the ability to identify trends and perform comparative analysis., Proficiency in Excel, PowerPoint, and report creation., High-level proficiency in English, both written and spoken..

Key responsibilities:

Manage the operational availability and maintenance of EV charging infrastructure.

Investigate and troubleshoot system issues through log analysis and collaboration.

Develop and implement workflows to ensure high service availability.

Build and maintain reports and dashboards to support data-driven decisions.

Devalore (now abra R&D Solutions) is an Israeli based boutique software development company, that is driven by quality and efficiency. We specialize in turn-key projects and managed services solutions. Innovation, highest level of professional expertise, solid experience in organizing and managing various projects from large-scale and reliable technological base to small businesses – all these enables Devalore to deliver development services that meet your top business requirements. Regardless of the cooperating model (project outsourcing or separate development center), Devalore provides the highest quality solutions that guarantee client satisfaction. Devalore's experts specialize in: Real Time/Embedded Mobile Application Development Web Development VSLI Verification Digital Transformation of Legacy Platforms QA as Managed Service Cloud & DevOps Services ... and so much more! Devalore services include: Product Development & Management Software Architecture & Design Re-engineering Digital Transformation Expert Consulting Visit www.devalore.com to learn more, or reach out directly: contact@devalore.com

Job description

Description

abra AI & Data Division is looking for a talented Project & Operations Manager to join our growing team in a dynamic and fast-evolving field.

We’re seeking a highly organized and proactive individual with strong project management skills and a passion for driving operational excellence.

Position Type: Full-time, Hybrid — Maternity Leave Replacement

Location: Central Israel

Key Responsibilities:

Manage the operational availability and maintenance of EV charging infrastructure, including coordination with external contractors
Investigate and troubleshoot system issues through log analysis and collaboration with internal and external teams
Develop and implement cross-organizational workflows to ensure high service availability
Build and maintain reports and dashboards to support data-driven decision-making (BI experience not required, but analytical skills are essential)

Requirements

3+ years of experience in technical support (Tier 2 or higher), including log reading and structured troubleshooting
Advanced Excel skills
High-level English (written and spoken)
Strong analytical skills, including trend identification and comparative analysis
Proficiency in PowerPoint and report creation

Required profile