Senior Salesforce Administrator

About CloudBees

CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.

CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today

About the role  

We are seeking a highly skilled Senior Salesforce Admin/  Manager to design and implement scalable Salesforce solutions that align with our business goals and technical strategy. The position will play a pivotal role in defining and driving architecture decisions, ensuring that our Salesforce instance is optimized for performance, scalability, and security. This role requires a deep understanding of Salesforce capabilities, industry-standard practices, and experience with enterprise-level deployments.

What You’ll Do

• Provide technical leadership and architectural guidance for Salesforce Sales Cloud and CPQ implementations.
• Oversee the end-to-end management and optimization of Salesforce CRM, ensuring it meets the complex needs of the sales and marketing teams globally.
• Implement best-practices for Salesforce customization, automation, workflows, process builders, and validation rules to improve efficiency and user experience.
• Provide hands-on support for CloudBees Salesforce users, troubleshoot issues, and proactively optimize the system based on evolving business needs.
• Collaborate with project managers, developers, and business analysts to define project requirements and deliverables.
• Guide the offshore and consultant development teams, ensuring adherence to Salesforce best-practices and coding standards.
• Oversee the estimation and planning processes for Salesforce projects, ensuring accurate resource allocation and timelines.
• Conduct reviews of the solution designs and implementations, ensuring they align with business objectives and stakeholder needs.
• Stay current with Salesforce updates, features, and industry trends to provide informed recommendations to stakeholders.
• Facilitate training and knowledge sharing sessions to enhance team members’ proficiency.

What the Role Requires

• 7+  years of proven experience managing Salesforce Sales Cloud, CPQ, and CRM integrations.
• Strong understanding of Salesforce best practices, configuration, data management, and CRM workflows.
• Proven experience in Salesforce development, with a focus on Sales Cloud and CPQ
• Proven experience in leading Salesforce org clean-up and technical debt reduction
• Strong understanding of Salesforce architecture, configurations, and extensions.
• Experience working in Agile methodologies and leading cross-functional teams.
• Excellent communication and collaboration skills to engage with stakeholders at all levels.
• Proficiency in Salesforce Apex, Visualforce, Lightning components, and other development frameworks
• Experience providing oversight to offshore teams and managing development pipelines.
• Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified SalesCloud Consultant, CPQ Certification) are a plus.
• Familiarity with Jira, Marketo, HGInsights, NetSuite, and Workato is a plus

We’re invested in you!

We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year. At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.

CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses.

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process.

Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com