Solution Consultant

Be Part of the Team Transforming Utility Technology - Canada or US

Origin Utility is at the forefront of helping utility companies modernize their operations using innovative technologies and expert consulting. As a remote-first company, we empower people to think creatively, act decisively, and deliver meaningful results from anywhere. If you’re passionate about solving complex problems, improving utility services, and shaping the digital future of public infrastructure, we invite you to bring your skills to our growing team.

The Solution Consultant bridges the gap between sales and delivery by supporting clients through product demonstrations, presales solutioning, and training development. This hybrid role works closely with sales, marketing, and delivery teams to craft compelling solution narratives, respond to RFPs, and design engaging training materials that promote adoption and knowledge transfer. By identifying client needs, translating business goals into technical solutions, and creating reusable enablement content, the Solution Consultant plays a key role in driving customer success and supporting internal capability building across the organization.

Essential Job Functions

Sales and Presales Support

• Prepare and deliver customized software demonstrations to prospective clients, aligned with business use cases.
• Collaborate with Account Executives and Subject Matter Experts to enhance RFP responses and sales proposals.
• Participate in client discovery sessions and translate their needs into tailored solutions using Origin's tools and partner technologies.
• Support the development of standardized demo workflows and collateral to increase presales consistency and effectiveness.
• Maintain knowledge of the Oracle Utilities suite and related Origin proprietary tools to confidently recommend solutions.

Client Enablement and Training

• Maintain documentation libraries and update content to reflect system improvements or client feedback.
• Research and implement new training technologies, demonstration tools, and delivery platforms to enhance effectiveness.

Internal Enablement

• Maintain documentation libraries and update content to reflect system improvements or client feedback. 
• Research and implement new training technologies, demo tools, and delivery platforms to boost effectiveness.

Competencies

• Customer Centricity and Solution-Oriented Thinking
• Excellent Presentation, Writing, and Communication Skills
• Learning Design and Instructional Development
• Business Process Awareness in Utility CIS Implementations
• Ability to Work Cross-Functionally and Collaboratively
• Continuous Improvement and Innovation Mindset

Skill Requirements

Required

• Demonstrated experience delivering software demos or training
• Strong analytical, problem-solving, and planning skills
• Knowledge of the software development life cycle
• Ability to work independently and manage multiple priorities
• Comfort working in hybrid business and technical environments
• Oracle Utilities implementation experience (CC&B, C2M, CCS)
• Prior experience with Utilities (electric, water, gas)

Desired

• Experience in instructional design tools
• Familiarity with industry compliance and regulatory standards
• Experience in contributing to RFPs or marketing content
• Knowledge of modern eLearning and LMS platforms

Experience Requirements

• 4 or more years of experience in consulting, business systems analysis, or training/presales roles.
• Demonstrated success in delivering client-facing presentations and/or training.
• Experience in preparing or participating in software demonstrations and proposal responses.
• Familiarity with the Oracle Utilities Application Framework (OUAF) and/or similar enterprise systems.
• Proven experience in translating technical capabilities into business value for non-technical audiences.

Education and Certification Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related technical field is required.
• Oracle Utilities Implementation Certification is preferred but not required.
• Instructional Design or Technical Training certification is a plus.

Travel Requirements

• Regular travel is possible for sales demos and client training