Associate Principal Engineer, Delivery (Salesforce Project Manager)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

REQUIREMENTS:

• Total experience 11+ years.
• Strong working experience Salesforce project delivery, ensuring alignment with business objectives.
• Develop detailed project plans, define scope, allocate resources, and track progress.
• Collaborate with stakeholders, including business leaders, technical teams, and end-users, to gather requirements and define project goals.
• Oversee project risks, issues, and dependencies, implementing mitigation strategies as needed.
• Ensure Salesforce solutions align with best practices, compliance, and security requirements.
• Manage project budgets, timelines, and reporting to stakeholders on progress and risks.
• Facilitate effective communication and coordination between teams, vendors, and clients.
• Drive Agile methodologies, ensuring efficient sprint planning, execution, and retrospectives.
• Provide leadership, mentorship, and guidance to project teams and Salesforce developers.
• Conduct post-project evaluations to improve future implementations.
• Strong understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Proven ability to lead cross-functional teams in a fast-paced environment.
• Excellent knowledge of Agile, Scrum, and Waterfall methodologies.
• Experience with Salesforce configuration, customization, and integrations.
• Strong problem-solving, analytical, and decision-making skills.
• Excellent stakeholder management and communication skills. 

RESPONSIBILITIES: 

• Ensuring client satisfaction above all else.
•  Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
•  Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions. 
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle. 
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance.
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure.
• Assisting the account management team in responding to new project requests.
•  Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings. 

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.