Support Engineer

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

5 to 8 years of experience in networking protocols testing and issue analysis., Expertise in networking L2, L3 domains and wireless technologies., Strong analytical and debugging skills, particularly on Linux platforms., Experience with shell scripting and coordinating with development teams..

Key responsibilities:

  • Debug critical QA and field issues, performing problem analysis and root-cause identification.
  • Fix minor issues and verify solutions with test builds.
  • Coordinate with development teams to address and resolve problems.
  • Track issues and collaborate with teams to ensure effective problem resolution.

CodersBrain logo
CodersBrain SME https://www.codersbrain.com/
201 - 500 Employees
See all jobs

Job description

  • 5 to 8 Years of experience in networking protocols testing & issue analysis  
  • Critical QA & Field issues debugging, problem analysis, root-cause (if needed) to  
  • identify the problem areas (Network/Device/Software/Hardware etc...)  
  • Experience in fixing minor issues and verify with test builds.  
  • Coordinate with development team to root-cause & fix the problems.  
  • Issue tracking with development teams.  
  • Networking L2, L3 domain expertise & Wireless Technologies, Linux platform  
  • Strong analytical & debugging skills  
  • Strong experience in Linux platform and utilities, shell scripts  
  

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Quality Assurance
  • Analytical Skills

Technical Support Engineer Related jobs