Application system engineer-Truetecpro-Deepanshi

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

3+ years of experience in application support engineering, Proficiency in Oracle PL/SQL and familiarity with VB.Net or C#, Experience with reporting tools like SSRS, Strong problem-solving and customer service skills..

Key responsibilities:

  • Understand and implement business and system requirements
  • Manage incidents, problems, and service requests while ensuring SLA adherence
  • Conduct root cause analysis and troubleshoot technical solutions
  • Share knowledge with team members and enhance operational procedures.

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Job description

Application System Engineer
3+ yrs
Remote
IST
Rate: 1.3 Plus GST
APPLICATION SUPPORT ENGINEER
The Key Performance Areas of this role will be as follows:
Business and system requirements fully understood.
Implementations related to incidents, changes and/or service requests.
Management of incidents, problems, minor changes and/or service requests
SLA adherence and management
Root cause analysis
Understand (and grow understanding) of business and systems.
Troubleshooting and debugging of technical solutions
Operational coordination from a technical support perspective
Knowledge sharing with team members (in the form of advice and documentation)
To drive enhancement of operational procedures
Requirements:
Oracle PL/SQL coding experience
VB.Net or C# coding experience, which would be advantageous.
Technical skills within reporting tools such as SSRS
Professional and customer service orientation

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)

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