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Client Service Executive_Khushboo_Capgemini

Remote: 
Full Remote
Contract: 
Fixed term
Work from: 
India

Offer summary

Qualifications:

Strong background in client service and hospitality management., Excellent problem-solving, written, and verbal communication skills., Proficient in Microsoft Excel, Word, and PowerPoint., Ability to coordinate and collaborate effectively with various stakeholders..

Key responsibilities:

  • Coordinate and manage client visits in Mumbai and other locations as needed.
  • Handle logistics arrangements including transportation and catering for client visits.
  • Provide exceptional client service and maintain positive client relationships.
  • Complete reporting requirements and maintain visit-related MIS for insights.

CodersBrain logo
CodersBrain SME https://www.codersbrain.com/
201 - 500 Employees
See all jobs

Job description

Job Description
•           Coordinate & manage client visits in Mumbai and any other CG location as may be required (position will be based in Mumbai)
•           Understanding host’s requirements & proactively suggest services from CVE portfolio
•           Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit
•           Understand the CG strength areas and build that into visits
•           Provide excellent client service with positive attitude to every client
•           Follow operational policies
•           Complete reporting requirements
•           Coordinating with other departments for seamless visit management
•           Innovate for better service and operational processes
•           Maintain visit related MIS and reports for better insights
•           Must have knack for service delivery, especially hospitality
•           Must have excellent problem solving, written & verbal communication skills
•           Proficient in Excel, Word, Power point etc.
•           Must have excellent coordination/ collaboration abilities
 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Client ServicesTraining AnalysisOrganisational PoliciesLogisticsBusiness Process Improvement

Other Skills

  • Communication
  • Problem Solving
  • Problem Reporting
  • Teamwork
  • Innovation
Are you interested?

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