Offer summary

Qualifications:

Minimum 3 years of experience in Customer Service Management (CSM) and ServiceNow., Hands-on experience with ServiceNow CSM Product for at least 3 years., ServiceNow Administrator Certification is required., ServiceNow Implementation Specialist Certification is mandatory..

Key responsibilities:

Develop and integrate applications related to ServiceNow CSM.

Conduct testing, debugging, and maintenance of ServiceNow applications.

Document processes and solutions for ServiceNow CSM.

Collaborate with clients to understand their needs and provide solutions.

Coders Brain is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. We achieved our success because of how successfully we integrate with our clients.

Job description

Minimum 3 years of experience in Customer Service management (CSM) and Servicenow
SNOW Customer Service Management Product
Applications development & integration, testing, debugging, maintenance and documentation
Around 3+ years in hands on experience in ServiceNow CSM Product
Service Now Administrator Certification
Service Now Implementation Specialist Certification (Mandatory)

Required profile