Health Care Quality Improvement Consultant

Make care safer and improve patient outcomes across a multi-state region while enjoying work-life balance and professional growth. Health Quality Innovators (HQI) is seeking quality improvement (QI) professionals to deliver improvement consultation and coaching services to nursing homes, hospitals or outpatient clinical practices across a wide range of clinical and operational (“and operational” might be deleted based on SOW reductions) topics.

As a Quality Improvement Consultant (QIC), you will be part of a national program that sets the pace for performance excellence. You will review quality measure data, assess needs and identify root causes to develop action plans that guide the services you offer providers as they progress toward their goals. You will learn from and be supported by QIC peers, your team leader, subject matter experts, and dedicated analytics and communications teams in HQI’s friendly, open and collaborative work environment. 

This remote position offers you an exceptional opportunity to step out of health care delivery, public health or government service and still do work that makes a significant difference for thousands of providers, patients and families. Although QICs may reside anywhere in the United States, HQI is especially interested in candidates who reside in Florida, Georgia, Kentucky or Tennessee.

About Health Quality Innovators (HQI):

HQI is a non-profit health care quality consulting organization that has improved care delivery, patient safety and outcomes for millions of people since 1984. We work with hospitals, nursing homes, practices, public health agencies, community groups, stakeholder organizations, patients and family members that want to make sustainable change. 

Our team members are energized by opportunities to reduce avoidable harms, improve population health, make health care more equitable, and align technology with care delivery. The HQI culture values creativity, teamwork, and integrity as essential elements of producing excellent work. We believe in the importance of work/life balance and actively support professional growth and our local community. HQI offers a friendly, respectful, and collaborative work environment that allows team members to bring their real selves to work every day. 

HQI is a 10-time winner of the Best Places to Work designation, most recently in 2025. While we maintain a small administrative office in Richmond, Virginia, our team members are permanently home-based in more than 10 states across the country.

· Bachelor’s or master’s degree in nursing, public health, health care administration or related field. Candidates with a bachelor’s degree must have three or more years of experience actively participating in QI initiatives as a clinician or coordinating QI initiatives in another role.

· Experience working for any of the following: nursing home; hospital; practice or clinic; Quality Improvement Organization (QIO) or other health care QI entity; state or local health department in a chronic disease, infection prevention or nursing home oversight role; health insurer or provider association in a QI role.

· Familiarity with QI methods and tools and their practical application. Examples include root cause analysis techniques, process or workflow mapping, run and control charts, Plan-Do-Study-Act, and Performance Improvement (QAPI).

· Ability to interpret data, such as performance on quality measures, and provide guidance on identifying and prioritizing opportunities for improvement.

· Quality credentials are desirable, such as Certified Professional in Healthcare Quality (CPHQ), Certified Patient Safety Professional (CPPS), Six Sigma belt of any color or training in Lean.

· Clinical or administrative credentials are a plus, such as nursing, nursing home administrator or certification in areas like diabetes education, discharge planning or care management, etc.

· Excellent oral and written communication skills, including the ability to build trusted advisor relationships with providers.

· Must be able to function effectively as a member of a remote team, manage multiple priorities, and be comfortable using good judgment to keep work moving in the absence of complete information.

· Proficiency in Office 365, ability to learn new applications as required, and adept with time management.

· Limited (<15%) state/regional travel may be required for QICs who reside in the Southeast to visit provider locations. Some non-standard hours may be required for QICs who reside outside the Eastern time zone to support providers or collaborate with colleagues. Travel twice annually to Richmond, Virginia for all-company meetings is required.

Competitive salary and attractive benefit package. Go to www.HQI.solutions/careers to apply. We maintain a drug free workplace and are a M/F Disabled and Vet EEO/AA Employer.