Call Center Sales Representative

Start date: Early June 2025

Pay Rate: $14.00 an hour plus a monthly bonus potential

Hours: 9:00am to 5:30pm EST Monday to Friday

Who is Revenue Group?
Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.

Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.

Our employees voted us Top Workplaces 3 years in a row!

What Will Your Role Be?

• Deliver scripted talks to businesses explaining the benefits of the products or services to persuade potential customers.
• Ask pertinent questions to understand the customer’s requirements and persuade them to buy.
• Navigate Microsoft Excel tables for information while on the phone.
• Record sales enrollment information accurately in a computer system.
• Complete a third-party verification for each agreed contract.
• Work with multiple computer applications while simultaneously taking inbound/outbound calls.
• Other duties as assigned.

Expectations

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Uphold the quality standards of production rates and call quality to achieve customer satisfaction.
• Achieve and exceed daily performance goals in order to meet monthly production goals.
• Utilize a confident and persuasive personality with exceptional product knowledge that will provide a great sales experience.

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• Experience in a sale, retail and or call center environment 
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
• Proficient in relevant computer applications
• High school diploma or equivalent preferred
• 7 Year Background Check

Our Benefits:

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) – Up to 10 days your first year!
• 8 Paid Holidays – Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)
  

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

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