Business Analyst

Why AGIA?

AGIA Affinity is an established but growing insurance and benefits marketing partner to some of the largest and most iconic associations and organizations in the country. Our clients include many veterans organizations, and ensuring that our servicemembers have the coverages they need when they need it is at the heart of everything we do. For 66 years we have sought to improve the lives of not only our client members but our internal members as well.

Schedule and Time Off:

• The candidate will need to be available to work at 8 AM Monday-Friday Pacific time, with occasional night and weekends.
• We offer 10 days of vacation your first year, and each year you gain an additional day. Each year, you'll be earning more vacation time at a faster rate. Up to 20 days of vacation rolls over each year.
• Every associate gets 13 paid and closed holidays each year.
• Associates receive 48 hours of sick time which rolls-over each year.

What are the Benefits?

AGIA offers health benefits including medical, dental, and vision, 401K with 100% company match up to 4% of your annual income and an additional 50% match on the next 2% of income, a prefunded optional FSA , 100% covered Life Insurance, Accidental Death and Dismemberment Insurance, Short Term/Long Term Disability, and a $250 Wellness Benefit. Our medical plan has in-network provider coverage for mental health, reproduction, chiropractic, and massage therapy.

What Will You Do?

Reporting to the AVP of Business Transformation, the Business Analyst will lead and manage in a role responsible for supporting EA&D in Business Analysis activities. The position is part of a larger team performing requirements gathering, business case development, quality assurance testing, and user acceptance testing coordination as required in support of IT projects and initiatives. This position will divide attention approximately 60% to projects, 20% to support activities, and 20% to continuous improvement. 

Through the implementation of industry standard tools and practices, the lead will support designing and implementation of any testing requirements to increase the effectiveness and efficiency of testing in-house developed solutions as well as key third-party supplied applications.

Quality assurance will be achieved through the close collaboration of the business analysis, application development, and testing functions working together to create plans which are comprehensive to the identified use cases of the client. The focus of the role is  delivery of high-quality releases thereby decreasing costs to the organization, while improving client experience and employee engagement.

The Business Analyst will collaborate with internal and external resources to ensure high-quality, consistent delivery while performing all activities, including the following:

· Elicit and clearly document business and systems requirements.

· Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations. 

· Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates. 

· Identify opportunities to improve efficiency.

· User experience design and build

· Continuous improvement recommendations and deployments

Develop and execute test plans. 

 Education/Certification:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Record of designing and delivering complex enterprise-level solutions.

Required Experience:

• 8+ years of experience navigating software development environments. Proven hands-on experience creating workflows and specifications.
• 8+ years leading a Business Analysis and Quality assurance or testing team.
• 8+ years designing, building, implementing, and executing regression testing.
• Insurance or financial industry experience is a plus.
• Experience with test management and test automation tools, such as Zephyr and Selenium or Cypress.
• Proficiency in programming languages and tools commonly used for test automation, such as Java or Python.
• Continuous integration/continuous delivery (CI/CD) pipelines and version control systems (e.g., Git).

Required Knowledge:

• Strong understanding of application development and software development life cycle (SDLC) processes.
• Knowledge and understanding of software development and testing.
• Strong quality assurance and testing practice knowledge.
• Project management tools and processes.

Skills/Abilities:

• Project Management skills.
• Proactive and self-motivated with a proven ability to take initiative and drive projects forward with minimal supervision.
• Strong analytical data-driven mindset, with a keen attention to detail.
• Effective Problem-solving skills.
• Exceptional communication and organizational skills.
• Passion for delivery high-quality solutions with high velocity.
• Ability to use data to make tough trade-off decisions in order to determine the highest priority areas of testing focus and close coverage gaps over time.
• Proven ability to complete testing on time, meeting approved execution scope and continuously improve the quality of project/solution deliverables.
• Proven ability to leverage different testing techniques and adapt according to the solution, platform, objectives, culture of the organization, and the nature of the project at hand.